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"Great hotel with free shuttle bus to and from Kawaguchiko Station."

"We loved our stay here and the staff were very helpful."

"The traditional style room is large and very charming. As were the staff, who were all extremely friendly and helpful. We would love to especially shout out the shuttle bus driver who offered to take us to the station even though it was past the scheduled hours"

"Onsen was nice and toasty , walkable to some restaurants and a convinience store "

"Relax "

"The Hoshino Group always serves delicious meals, so I am always satisfied. The view here was beautiful and I was very satisfied."

"Well planned room, excellent service, great amenities and fantastic location. "

"It was very traditional and rooms were spacious. Onsen was great and rooftop viewing and foot spa was a noce touch. Breakfast Buffet was fantastic. Staff were helpful and kind."

"Very charming hotel with amazing views of Fuji and the lake! The staff was amazing and helpful and many were able to speak English. Very unique experience-definitely recommend!"