Ratings based on 1,377 Verified Reviews

4.2 out of 5
85% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 26, 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 5, 2020 on Hotels
5 out of 5
by A verified traveler

Posted Jan 1, 2020 on Orbitz
Spacious room with large balcony and ocean view. Soundproofed balcony doors. Plenty of clothes hangars. Quiet.
5 out of 5
by A verified traveler

Posted Jan 1, 2020
Very beautifull resort and room. Excellent breakfast. I wish it could be more chlorine in the indoor swimming pool. I like swimming every day, but I stopped doing so when I saw a lot of children playing in it, and I could not smell chlorine. Water will be healthier with more chlorine. Unfortunately Emerald beach is closed during winter: I was not aware of this.
4 out of 5
by A verified traveler

Posted Dec 31, 2019 on Hotels
The room is spacious with nice sea view. The lobby is cosy with friendly staff. Breakfast is good. The onsen is great. Value for money.
5 out of 5
by A verified traveler from Singapore

Posted Dec 31, 2019
I like the big and clean room and the good breakfast spread. Would be nice if staff can help to set up the Foton mattress for us every evening before we come back to room.
4 out of 5
by A verified traveler

Posted Dec 28, 2019
Very good location to restaurants and the aquarium.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 26, 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 20, 2019 on Hotels
4 out of 5
by A verified traveler

Posted Dec 7, 2019
Rooms with tiny windows but nice view. Plenty of parking space.