モンテゴ ベイ ホテル

「Staff refused to deal with screaming kids and loud music in room next to us. Said they would send security to speak with them, but nothing changed. Finally quieted down at 4am. No hot tub, no pool. The whole reason we booked this hotel was for the hot tub. Waste of time amd money. They said it was broken, but i believe they shut it down due to the large youth event they jad going on. Will not go there again.」

「Cabana rooms require a long hike to back of hotel into another elevator and then a long hike around the bottom of hotel in the basement with pipes, old walls and no sunlight. At night the beach looks like a giant black whole. The sauna is no longer here. The staff, full bellman service and hotel restaurant were nice. 」

「Love the staff, always so pleasant. Rooms are perfect!」

「Clean room. Quiet. Lots of parking 」

「We didn't have any wash rags in our room I had to wait til the last day and the front desk brought them to my room. There was no toilet paper in the bathroom by the pool. No ice machine or vending machine as stated on the 4th floor. My key card was inactive 2 hours prior to Checkout, Breakfast was amazing & the lady running breakfast was amazing! Beds were comfy staff was nice. I would stay again. 」

「Overall just great! You have everything you need on property! A restaurant, 2 hot tubs infoor and an indoor pool. A awsome staff all around!!」

「I’ve stayed here a few times and I’ve never had an issue. Very nice staff and clean rooms.」

「Clean and friendly staff. The hot tub was great.」

「One major complaint. The morning waitress, Nadia, was absolutely horrible. Too busy playing with her mobile device and then disappearing for over 15 minutes. We had to go into the prep area to ask for our check. The late afternoon/dinner waitress, Wendy, was phenomenal. The night time bartender was also on top of his game. The late shift supervisor, I believe her name was Paula, was also exceptional. 」

「Hotel was very clean and the room was fantastic.」

「My husband had to slam his shoulder into open our door to our room. The manager came over and had to do the same and said he knew about it. The microwave had rust in it. The blinds to the bathroom were broken and people walking outside could s the us in the bathroom. Said offered hair dryer and there was none. Rust in the bathroom and mold in the shower. Very noisy. Beds were very comfortable. 」

「Clean room, great view with the balcony oceanfront!!」

「The ocean view was lovely. Convenient location 」

「Excellent 」