モントクレア ホテル

「The room was exceptionally clean, and we were delighted with all the thoughtful details. The gentleman at the front desk was highly professional and greeted us with a warm smile. All the families in our group has great comments as well. This is easily one of the best hotels we’ve stayed at this year during our many trips. Highly recommended!」

「夜間室内プ-ルに照明がついておらず暗かった。」

「I was very disappointed with my stay. At around 2:00 a.m., the smoke alarm on our floor began chirping every five minutes, and it was loud enough to keep me awake. Since I had to be up early the next morning, I ended up getting very little sleep. This situation could have been easily prevented with routine maintenance and timely battery replacement. Even more frustrating, the hotel didn’t have anyone on call to address the issue, so they had to call someone in. It took about an hour and a half...

「ホテルのロビー、部屋ともに清潔だった。」

「very good」

「The room is clean and the staffs are kind. But, the room was little bit cold and the temperature does not increase to the sufficient degree during my short stay for 3-4 h.」

「Shuttle buses were not operated on their schedule. If we ask it, buses had not come to the airport over 1 hour.」

「総合的に良かったと思います。朝食はスタンダードで特別に悪い訳ではありませんでした。」

「I don't recommend this hotel. The staff was not professional. My credit card was declined to pay the deposit, which never happened overseas. Luckily I could withdraw cash at ATM near the hotel. And even the staff didn't seem to know how to handle it and almost forgot to give me money back, showing the slip.」