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"Highly recommended "

"We had a fabulous stay. We loved our private onsen on the first floor, it was surrounded by rocks and very serene. The dinner and breakfast were also fabulous. We were a bit nervous with our 11 year old who can be a picky eater, but they provided a children’s menu for the main dinner, while allowing her to try a few things from the adult dinner. This was one of the highlights of our trip!"

"Loved our stay here. Staff was thorough and friendly. The room was spacious and comfortable. First time sleeping on tatami mats! This was the most expensive hotel on our Japan trip as we were hoping to see Mt Fuji from our room. Unfortunately we didn’t, as it was cloudy. The French restaurant was expensive with very small portions, but flavorful dishes. The breakfast was simply amazing; we got to try Japanese traditional dishes. The free shuttle goes from Kawaguchiko Station to the hotel. "

"I really enjoyed my stay here. My room felt spacious and very clean. I will say however it is a 20 minute walk from Kawaguchiko Station so if you have a lot of luggage like I did (2 Large Suitcases and a Backpacking bag) I'd recommend using a Taxi or their luggage services to avoid carrying all your luggage around. The staff was very polite and very helpful :)"

"Nice hotel"

"Onsen on site and great buffet! The staff were very helpful and friendly. The hotel rooms were great and recommend if looking to stay in the area. There are not many food options close by but we stayed here after our day tour for Mt Fuji. Highly recommend."

"Even though it snowed the staff was helpful in finding entertainment and things for me to do... amazing and beautiful place. Can't wait to return"

"Excellent Stay"

"Staff is amazing, helpful, & attentive. Food is fresh and taste excellent. Amenities are top notch"