This is the WORST WORST hotel i have every booked, I booked a room for artist, last friday June 2nd, the room had a hole in the ceiling, the pilow cases were wet , moisty and smelly, there carpet was wet, the artists asked for another Room, and the room was worse, broken knobs, dirty towels, wet bedsheets. I deciced to cancel the room, I called Hotels.com and they initiated a cancellation and request for a refund, the hotel declined. I decided to give the hotel a courtesy call to show them the pictures i had fro the messy rooms, at this point the the Manager, Mr. Cameron completely shocked me when he said the notes said, i spent the night at rge Room,i asked why whould i cancel the room then come and sleep in the same room? i was compeletly shocked and out of words, I asked them for a receipt if i spent the night there, he Refused to give me the receipt. At this point I called the Police, 2 officers showed up, i was talking to one while the other officer was talking to the manager, the officer talking to me completely agreed with me...and then things turned the other officer returned to me and even shocked me with another lie by the manager, the manager claimed i was there all weekend and was causing problems, i was shocked, i was no where close to that propoerty, at this point the police officer started making statements to me implying he believed the manager. WORST WORST HOTEL I HAVE EVER DEALT WITH. Pursueing this further,