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"There were no firm pillows. There were plenty of soft pillows but I would have liked at least one firm pillowcase. Otherwise the place is good for the price however there are no microwaves in the rooms or coffee pots but you can get coffee in the lobby. The breakfast is Continental and only cold cereals, oatmeal, yogurt, muffins, bagels, etc. No scrambled eggs or bacon or warm breakfast which doesn't bother me because I don't really eat breakfast. But there are hard boiled eggs for protein and honestly I don't really want to eat scrambled eggs or bacon. My husband is the breakfast eater. I just need coffee "

"All was great except we could hear footsteps and the next room conversations "

"Mind was a weeknight stay between cities for my trip and at that time this hotel felt more like a contractors crew housing with the work trucks in the small parking lot. The check in staff was friendly. I was immediately aware of the aging lobby area and hallways to the rooms. Room had all that you would need but felt old and worn. There was a small gap between window frame and wall that was open to outside air and traffic noise. Some mold on shower curtain. A good remodel would make a difference. Next time I’ll go a few more minutes to a newer Quality Inn in Bristol, VA. "

"Staff was great. Overall pleased, but may have some bathroom plumbing issues (slow flush)"

"There were plenty of food options close by and the AC unit worked well. No complaints here."

"Great location! Great hotel!!!"

"G"

"Checking was easy and quick and staff there and at the bar were very helpful in finding a restaurant for dinner. Our shower didn’t work in the morning and they sent maintenance to fix it immediately. Just needed tightened. Room was clean and spacious. A bit loud from the interstate. "

"Our second stay. The facility was excellent, staff great. Truly a 4.5-star hotel. Great value for money. Would be a FIVE had the breakfast more pissaz—some signature item or noteworthy dish, but it was okay; the cook a delightful lady."