「Stayed for 1 night. Everything from parking to check in couldn't have been easier. Good location. Will stay again next time we were in Philadelphia...」
「This Four Seasons was recommended to us by the staff at both the Texas and Boston locations and we were definitely not disappointed. The valet and bell staff were outstanding, providing warm and attentive service throughout our stay.
While the front desk team was polite, they lacked the signature warmth and enthusiasm we’ve come to expect when arriving at a Four Seasons. That extra spark just wasn’t there. However, the spa and pool staff more than made up for it… they were exceptional.
The...
「The room was so much more spacious than we expected. It was clean and quiet and the hosts provided some nice staples for their guests. Getting in and out was very easy because of the stellar communication, and we had a very easy walk to the venue we werw going to, as advertised. Very happy with our stay, thank you!」
「We only stayed a weekend, but with how clean and spacious we wish we stayed longer. There were extra everything in the closet. The shower was awesome. The place was nice and cozy. The parking wasn’t so bad. And there are plenty of eating places within walking distances. We definitely recommend this place. 」
「We booked this spot last-minute during an unexpected overnight layover in Philly and were so glad we did. The location in Old City was perfect—super walkable and felt very safe, even walking to grab a late-night Philly cheesesteak after 11pm on a Saturday. It was a little chilly, but still such a fun way to experience the neighborhood.
The property itself was beautiful—exactly as pictured, but honestly even better in person. It was spotless, stylish, and incredibly comfortable. We saved it to...
"The lady of the reception was very unfriendly and impolite.
She showed no smile, and even showed her angry face to our 5 yrs old boy, who was just trying to reach the counter.
Very bad experience. Never want to see her again!
And the breakfast was terrible."
"There was no hair dryer in my room, and even after calling the front desk three times, they just told me to check with another desk. In the end, no one brought it to me.
Is it even possible for a hotel nowadays to not have a hair dryer or fail to deliver one?
I am very disappointed."