マサイのアパート

「ホテルではなく、アパートメントです。受付もないので、オーナーとのメールか電話のやりとりが必要です。ホテル兼アパートメントはよくとまっていましたがこのタイプは初めてだったので、びっくりする方もいるかもしれません。部屋の中は広く清潔で、洗濯機もあったので助かりました。」

「Good location-very near Legoland Malaysia. Complete furnishings. Clean and spacious.」

「Overall very comfortable」

「Good location. Room is good.. only issue is the lift keep stopping during checkout timing but nothing owner can do about it. One small issue was the heater in the common toilets does not seems to work.. overall still great..」

「Clean and spacious place, safe and convenient for family👍👍👍, I will come here again .」

「Parking is absolutely terrible and we needed to go an entire round to get back to the car park. But the room is fine and has essentials.」

「Communication not strong. Instructions should have send one day in advance. The location full of constructions and inconvenient to drive. We need to locate the block, look for the security guard and letter box to retrieve the access card. The car park’s sign not clear and difficult to view due to the colour code use and small font! However, the house is clean and comfortable. It will be better if broom is provided as we need to do some cleaning for 4 days staying.」

「Good for big families as there are four bedrooms. Note that only two rooms come with attached bathroom. A third bathroom for common use and a fourth bathroom behind kitchen and is too small to shower in. Location is convenient as just at KSL mall. However, getting in and out of apartment is inconvenient as we only had one access card when there are 10 of us. Need to pay deposit one day before stay and it is contactless check in or out.」

「I received last min cancellation request from the property saying they have ceiling issue. No alternative replacement and solution given, and I have yet receive any refund from them. 」

「super poor communication. 」

「The building was old and in poor state (the photo advertised is not reflective) When we arrived after a long journey, we were told we needed a pin to enter the building. We had to pay a deposit of 300 ringgit to get this pin, and we were told that it may take 45 minutes to get the pin sometimes. There was another family we met there who were dismayed at what they saw. The advertisment is not reflective of what we got. We both decided to leave. Bystanders told us this often happens. It was a...

「There was mould in the ceiling, stains on the sofa and bed sheets, peeling paintwork on the wall and ants on bed and the dining table. The pictures shows a homely and clean apartment but when we arrived it was not the case. We had 2 kids with us and no one wanted to stay there. As it was 11pm by the time we checked in, we had little choice for alternative accommodation. Check in was not easy either as we were initially given the wrong password to get the key. It was so bad, we decided to only...

「Good for family with kids, nice environment.」

「Safe and clean. Near to custom. Good for family. 」

「エアコンの冷気で水滴が垂れて来て、真下にコンセントがあり、充電していたものが全て水浸し。 クレームを言ったけども、滞在最終日朝に確認に来てくれ 保証すると言うだけでその後音信不通。 壁に伝うシミで、水が垂れて来ていたことは明らかだったのに、私達がチェックアウトした後に試運転をして確認後レポートを提出して、返金すると言われ 腑に落ちぬまま帰宅。以降、連絡するも一向に反応がない！ 携帯、変圧器、変換プラグ共々パーになったのに 対応が悪すぎます。」

「for the price overall ok」

「2 days before my stay, i had reached out to the apartment via Expedia and directly - to request for early check-in as i was coming in to JB in the morning. However there were no response from them at all (despite the info provided is to request at least 24 hours in advance). When i got there, i had to frantically look for a contact number to reach out to, so that i could get the check-in details. Nothing was provided to me. Finally when i got a contact number, they informed me that there's no...

「Aircon condenser was very noisy and not cooling, sofa and blankets old with stains. Wi-Fi not bad. Noisy from nearby road. Toilet amenities can be better.」

「Very nice and clean!」

「年末に利用しました。混雑しておりチェックインに30分以上並びました。4名のスタッフが対応していましたが、チェックイン客の列の管理がされていないので、長くかかるゲストの後ろに不運にも並んでしまい、私より後に来たゲストらが先にチェックインを済ませていっていました。また、プールの水が茶色に濁っていました。」