Our family 7 adults & 6 kids enjoyed the large beautiful house, very spacious. Great kitchen for cooking. The entire family loved the pool. Beautiful picturesque views from every room.
Overall we enjoyed this house, however I feel like the house keepers cleaned the obvious things & neglected other items that @ this price point should have been addressed.
These are things that could be improved: first, the site reflects pictures with the pool fountains spraying, didn’t find out fountains weren’t allowed until day of arrival. Also, when we were booking the site reflected 11:00 am checkout. Actual checkout was 10:00 am. Probably should update site To reflect accurate info. Second, venue states no parties of any kind allowed. Clearly prior renters threw a party & didn’t clean up. Upon arrival We found garbage, popped balloons, glowsticks, candy in the driveway & all around the perimeter of the house & pool. Large cheers balloon in the landscaping @ entrance to the house. Left over tape where balloons or streamers had been hung in the kitchen, dining & living area. Non working lights outside/downstairs. Downstairs tv & entertainment area lights non working. One of the upstairs outdoor heaters non-working. Hot tub worked which was great, but was murky water & dirty with bugs upon arrival. We found a mouse in the downstairs bar & in the middle bedroom downstairs. (I see why they emphasized taking your garbage as rodents must be an issue.) fly catchers in kitchen, dining & kids room. Worked, but looked gross. Hardware missing on draws, cabinets, vanities throughout the entire house. Toilet paper roll holder coming unhinged out of downstairs bathroom. Reading lights in kids room non-working & coming unhinged out of walls. Foosball table missing foosball & broken in parts. Unable to lock downstairs sliding glass door. Someone else’s dirty underwear in the pool house, not from any of our guests. (Gross) 3 broken pool chairs. Many pool floats that had holes & couldn’t be used. I realize you have this house rented frequently, but I think it’s worth it to have your staff toss broken items. Some of the pool lights burnt out. Downstairs back bedroom missing bed posts. (Found in closet) with all the broken, non-working items it made me wonder if last renters did a number on this place, or if the staff/maintenance just doesnt care to fix things? 🤷🏻♀️ I didn’t contact the property manager as these items should have been taken care of prior to our arrival.