Dear Katherine,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. Reading about your positive experience at The Heritage Hotel Manila was an absolute pleasure. And thank you for the 5-star rating!Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Yuichiro,We are truly grateful with the review rating you posted for us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Takashi,We wanted to take a moment to express our sincere gratitude for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Should your travels bring you back to Manila, we would be honored to have you as our guest once again. Our doors are always open to provide you with another memorable stay.Thank you once again for choosing The Heritage Hotel Manila. We value your patronage and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

Dear Keitaro,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Takashi,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Hiromi,Thank you for leaving our business with a 5-star rating. This is sincerely appreciated.We hope to make your next visit just as positive.Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Laurence,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating - thank you very much. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Dear Akinori,Thank you for taking the time to share a review following your recent stay with us.I am not sure if you meant that shower was not properly functioning becuase guest rooms have shower. But nonetheless, the room assigned to you is already being checked and rectify is there is any. My apologies for any inconvenience.I hope you can still have another opportunity to welcome you back and better serve you.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

Dear Ayana,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Satoshi,Thank you for leaving our business with a 5-star rating! This is very much appreciated!We hope to make your next visit just as positive.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

Dear Ami,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating and comments - thank you very much. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Dear Hidekazu,Thank you for leaving our business with a 5-star rating. This is sincerely appreciated.We endeavor to go above and beyond to ensure our guests have a memorable experience. Every guest is equally important to us and deserves nothing but VIP treatment. Your positive feedback confirms that we have delivered the quality service Heritage Hotel Manila commits to achieving.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Takahiro,Your kind words truly made our day!We are thrilled to hear that you had such a positive experience during your stay at The Heritage Hotel Manila. Our team works tirelessly to create a comfortable and memorable experience for all our guests, and your feedback reaffirms that we are on the right track.We truly appreciate your support and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

Dear Motohiro,We are happy to host you at our hotel recently! And we sincerely appreciate the rating you gave us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Jun,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. And thank you for the 4-star rating!Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Kosuke,I would like to thank you for making us your choice of accommodation and for taking the time to give us a 4 star rating! This is sincerely appreciated!Looking forward to your next visit! Have a good day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Honami,Thank you for taking the time to send a review following your recent stay with us.Allow me to apologize for the inconvenience you had. I shared your concerns with my Executive Housekeeper and immediate actions are already in place.I hope we can have another opportunity to welcome you back and better serve you.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

Dear Yukio,I want to thank you for making us your choice of accommodation and for taking the time to write us a review. We still have the pool located on the Ground Floor, at the entrance of Riviera Cafe. While the Gym is located in the Basement. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Hayato,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear KazuyoshiWe are happy to host you at our hotel recently! And we sincerely appreciate the rating you gave us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Hisatoshi,Thank you for taking the time to send a feedback following your recent stay with us. I want to extend my sincerest apologies for the inconvenience you experienced during your recent stay at our hotel. I want to assure you that we take this matter very seriously, and we have already taken immediate steps to address and rectify the issues you raised.On another note, you may be pleased to know that our guest rooms will undergo renovations by 2nd quarter of this year,Hisatoshi once again, I apologize for any inconvenience. We value your patronage and hope to have the opportunity to serve you better in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

Dear Takanari,We wanted to take a moment to express our heartfelt gratitude for the 3-star rating you left for us. We truly appreciate your support and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

Dear Teruo,Thank you very much for your kind review and the 4 star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Yukinori,Thank you very much for your kind review and the 3-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Takaaki,We were happy to host you at our hotel recently! And thank you for your review rating! Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Morioka,Thank you for taking the time to send a review following your recent stay with us.Your comment regarding the amenities in the bathroom is well taken. You may be pleased to know that we are renovating our guest rooms by 2nd quarter of this year.We look forward to your next visit!Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

Dear Masaharu,We are happy to host you at our hotel recently! And we sincerely appreciate the rating you gave us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Katsuhide,We are happy to host you at our hotel recently! And we sincerely appreciate the rating you gave us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Hiroshi,We are happy to host you at our hotel recently! And we sincerely appreciate the rating you gave us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Seitaro,We are happy to host you at our hotel recently! And we sincerely appreciate the rating you gave us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Yukiya,We are happy to host you at our hotel recently! And we sincerely appreciate the rating you gave us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Fukuhara,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Anonymous,I would like to thank you for making us your choice of accommodation and for taking the time to give us a good rating! This is sincerely appreciated. It was our pleasure to be of service to you and we look forward to your next visit! Have a wonderful day and Merry Christmas!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Yoshinobu,We are happy to host you at our hotel recently! And we sincerely appreciate the rating you gave us. Looking forward to your next visit! Have a wonderful day and Happy New Year!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Sato,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day and Merry Christmas!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Keitaro,We are happy to host you at our hotel recently! And we sincerely appreciate the rating you gave us. Looking forward to your next visit! Have a wonderful day and Merry Christmas!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Keitaro,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with the rating you gave us - thank you very much. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Jun,Thank you for taking the time to give us a 5-star review. We look forward to welcoming you back in the future and making your next stay even more memorable.Sincerely,FARID SCHOUCAIR General ManagerThe Heritage Hotel Manila

Dear Yasuhiko,Thank you for your feedback.I sincerely apologize for the inconvenience you experienced. My Executive Housekeeper is already checking the bed in your room for immediate action.We hope to welcome you back and serve you better.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

Dear Nobuo,We are humbled with the rating you posted for us. Thank you so very much.Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Guest,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with the rating you gave us - thank you very much. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Tokura,Thank you for leaving our business with a 4-star rating. This is sincerely appreciated.On another note, you maybe pleased to know that we are embarking on a renovation project starting with our guest rooms by early next year. Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Hiroyuki,Thank you for leaving our business with a 3-star rating. This is sincerely appreciated.We look forward to your next visit.Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Akira,Thank you for taking the time to send a review following your recent stay with us.We are genuinely sorry to hear that you were disturbed by noise inside your room. Allow us to assign you to a better room location on your next visit.Again, our apologies.Sincerely,FARID SHOUCAIRGeneral ManagerThe Heritage Hotel Manila

Dear Keitaro,Thank you for leaving our business with a 5-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We hope to make your next visit just as positive.Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Keitaro,Thank you for taking the time to give us a 5-star review. We look forward to welcoming you back in the future and making your next stay even more memorable.Sincerely,FARID SCHOUCAIR General ManagerThe Heritage Hotel Manila

Hi Keita,Thank you for taking the time to send a feedback following your recent stay with us.The property will actually embark on a renovation project, starting with our guest rooms by early next year.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

Dear Takanobu,Thank you very much for your kind review and the 4-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

Dear Takashi,Thank you for leaving our business with a 3-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We hope to make your next visit just as positive.Have a wonderful day!Sincerely,Farid SchoucairGeneral Manager

Dear Noriko,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating thank you very much. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila