Thank you for your feedback. We look forward welcoming you again.
10/10 (非常に良い)
宿泊されたお客様
2020 年 3 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 3 月に 1 泊滞在
Wendy G. Dyからの返信 (投稿日 : 2020 年 3 月 10 日)
Dear valued guest,
Greetings from Sheraton Manila Bay!
Thank you for the high rating you have provide to us. This is definitely well appreciated.
Here in Sheraton Manila Bay, we strive to create memorable experiences for our valued guests like you. We do hope that you had a pleasant stay with us.
Once again, thank you for staying with us and if I can ever be of assistance to you, any inquiries or future reservation, please do not hesitate to email me directly. It will be our pleasure to host your visit again.
Warmest regards,
8/10 (良い)
宿泊されたお客様
グループ旅行
2020 年 3 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
アメニティーの補充が不十分
宿泊されたお客様
2020 年 2 月に 4 泊滞在
Wendy G. Dyからの返信 (投稿日 : 2020 年 3 月 2 日)
Dear Valued guest,
Thank you for taking the time to share your feedback with us. Your comment is always welcome and very much appreciated
We have duly noted your concern regarding the replenishments of amenities and have shared this to the concern departments for immediate rectification. We apologize for the inconvenience that we may have caused you and thank you for raising this to our attention as this will allow us to further identify areas to improve.
It's been a pleasure to be of service to you and we look forward to welcome you back soon.
Dear 旅行仙人,
Thank you for taking time to comment on your recent stay with us.
We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can improve our service to guests like you.
Thank you for staying at the Sheraton Manila Bay and we hope you choose to create more memories with us whenever your travels bring you back to Manila.
Warmest regards,
8/10 (良い)
宿泊されたお客様
出張
2020 年 2 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
フェイスタオルが2日目から無かった。
宿泊されたお客様
2020 年 1 月に 4 泊滞在
Wendy G. Dyからの返信 (投稿日 : 2020 年 2 月 10 日)
Dear valued guest,
Mabuhay from Sheraton Manila Bay.
Thank you for your comment during your stay with us. Your feedback is highly appreciated.
I have duly noted your concern regarding the towels and have shared this to the concerned department for immediate rectification I am very sorry for any inconvenience this matter may have caused you and thank you for raising this to our attention as this will allow us to further identify areas to improve.
Once again, thank you for staying with us and rest assured that your survey has been shared to the rest of the team.
Sincerely,
Dear valued guest,
Thank you for your comment during your stay with Sheraton Manila Bay. Your valuable feedback is highly appreciated.
We have duly noted your comments and have shared this to our team in a critical way to improve our services in the future.
Once again, thank you for your staying with us. It will be our pleasure to host your visit again
Sincerely,
Dear shinncyan,
Greetings from Sheraton Manila Bay.
Thank you for taking time to comment on your recent stay with us. Your valuable feedback is important to us.
Rest assured that this is shared to the rest of the team.
Once again, Thank you for your loyalty and friendship.
Warmest regards,
8/10 (良い)
宿泊されたお客様
出張
2020 年 1 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2020 年 1 月に 1 泊滞在
Wendy G. Dyからの返信 (投稿日 : 2020 年 2 月 4 日)
Dear valued guest,
We appreciate he high rating you have given us
We always strive to create memorable experiences for our valued guests like you. We do hope that you had a pleasant stay with us.
Once again, thank you for staying with us and rest assured that your survey has been shared to the rest of the team.
Should you have any inquiries or future reservation, please do not hesitate to email us directly. It will be our pleasure to host your visit again.
Warmest regards,
10/10 (非常に良い)
宿泊されたお客様
2020 年 1 月 14 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 1 月に 3 泊滞在
Wendy G. Dyからの返信 (投稿日 : 2020 年 1 月 17 日)
Mabuhay and Greetings from Sheraton Manila Bay!
Thank you for taking the time to rate us. We are truly delighted to know that we continue to create a memorable hotel experience for you.It's truly been a pleasure to host your stay and we look forward to your next visit in Manila.
Best Regards,
10/10 (非常に良い)
宿泊されたお客様
2020 年 1 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
立地、サーブス良し
とても、リラックスできました。ありがとうございます。
宿泊されたお客様
2019 年 12 月に 3 泊滞在
Wendy G. Dyからの返信 (投稿日 : 2020 年 2 月 4 日)
Dear valued guest,
Thank you for the fantastic rating to us. We are glad to know that you had a relaxing stay with us during your visit in Manila.
Once again, thank you for staying with us and rest assured that your survey has been shared to the rest of the team.
Warmest regards,
8/10 (良い)
HIROAKI
2020 年 1 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
HIROAKI
2019 年 12 月に 4 泊滞在
Wendy G. Dyからの返信 (投稿日 : 2020 年 2 月 4 日)
Dear Hiroaki,
Thank you for taking the time to rate your recent experience at the Sheraton Manila Bay with us.
Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced.
The hotel team is committed to delivering an exceptional experience to exceed the expectations of our valued member, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Manila.
warmest regards,
8/10 (良い)
宿泊されたお客様
2020 年 1 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 1 月に 4 泊滞在
Wendny G. Dyからの返信 (投稿日 : 2020 年 1 月 13 日)
Dear valued guest,
Thank you for taking the time to rate us.We are delighted to have been your chosen hotel during your recent stay in Manila. It was truly a pleasure to serve you.
Once again, thank you for staying at the Sheraton Manila Bay and we hope you choose to create more memories with us whenever your travels bring you back to Manila.
Sincerely,
Dear Yasuo,
Thank you for choosing to stay with us We are delighted to know that you had a wonderful hotel experience and that you felt secured staying with us.
It was a pleasure to host your stay and we look forward to welcome you back to the community in the nearest future.
Best Regards,
8/10 (良い)
YASUO
家族旅行
2020 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
YASUO
2020 年 1 月に 3 泊滞在
Wendy G. Dyからの返信 (投稿日 : 2020 年 2 月 4 日)
Dear Yasuo,
Mabuhay from Sheraton Manila Bay!
Thank you for electing to stay with us.We are delighted to know that you had a wonderful hotel experience
It was a pleasure to host your stay and we look forward to welcome you back to the community in the nearest future.
Best Regards,
10/10 (非常に良い)
MASASHI
2020 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
MASASHI
2020 年 1 月に 1 泊滞在
Wendy G. Dyからの返信 (投稿日 : 2020 年 2 月 4 日)
Dear Masashi,
Mabuhay and Greetings from Sheraton Manila Bay!
Thank you for supporting our hotel and Brand.
We certainly look forward to welcoming you back to your Home in Manila in the nearest future. In the meantime, if I can be of any further assistance, please feel free to contact us at your earliest convenience.
Best Regards,