Dear Shoji, Mabuhay! Thank you for taking time to share with us about your recent stay. We appreciate hearing from our guests as their comments will help us continue improving our service.It gives us great pleasure to know that you had a great stay with us. Rest assured that we would maintain or even exceed the experience you had with us on your next stay in our Hotel. We shall cascade to the team your valuable comments and your patronage and loyalty are very important to us. We hope you can visit Diamond Hotel Philippines again in the not so distant future.Sincerely yours, Cecil AbundoAsst. Front Office / Guest Services Manager

Dear Hikaru, Mabuhay! Thank you for taking time to share with us about your recent stay. We appreciate hearing from our guests as their comments will help us continue improving our service.We value comments and suggestions from our guests as this allows us to maintain and improve the “Diamond Class” service we provide to meet the most demanding needs of our distinguished guests.Once again, thank you and we look forward to welcoming you back to Diamond Hotel.Sincerely yours,Cecil Bernabe-AbundoAsst. Front Office / Guest Services Manager

Dear Takanori,Mabuhay! Thank you for your rating! We are happy to hear you had a good experience during your recent visit. If there’s anything we can do to improve our facilities and services, please let us know. Sincerely yours, Cecil AbundoAsst. Front Office / Guest Services Manager

Dear Yoshikazu, Thank you for taking time to share with us about your recent stay. We appreciate hearing from our guests as their comments will help us continue improving our service.The feedback you have mentioned regarding the toilet flush in the room during your recent visit has been shared with our Executive Housekeeper for review and improvement. We sincerely appreciate you sharing your comment, and it is our hope that despite your recent experience, you'll give us the opportunity to better serve you in the near future.Once again, thank you and we look forward to welcoming you back to Diamond Hotel.Sincerely yours, Cecil AbundoAsst. Front Office / Guest Services Manager

Dear Mr. Iizuka,Mabuhay! Thank you for your positive rating! We are happy to hear you had a great experience during your recent visit. If there’s anything we can do to improve our facilities and services, please let us know. Sincerely yours, Cecil AbundoAsst. Front Office / Guest Services Manager

Dear Kazuhiko,Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and we will share with the team for review and improvement. Once again, thank you and we look forward to welcoming you back to Diamond Hotel.Sincerely yours,Cecil AbundoAsst. Front Office Manager

Dear Valued Guest,Thank you for taking the time to tell us about your recent experience at Diamond Hotel Philippines. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. We look forward to welcoming you again at Diamond Hotel Philippines. Sincerely,Cecil Bernabe-AbundoAsst. Front Office Manager

Dear Mr. Toshiyuki,Thank you for taking the time to tell us about your recent experience at Diamond Hotel Philippines. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. We look forward to welcoming you again at Diamond Hotel Philippines. Sincerely,Cecil Bernabe-AbundoAsst. Front Office Manager

Dear Valued Guest, Thank you for your review. We are delighted that you appreciate the hotel's strategic location. Meanwhile, we do apologize that the sauna was undergoing repair and maintenance during your recent stay. Once again, thank you and I assure you the best of our services and look forward to the pleasure of welcoming you back for a flawless stay!Yours sincerely,Vianny SiasatGuest Services Manager

Dear Valued Guest, Thank you for your positive rating. We hope to learn which areas we need to focus on in order for us provide an excellent experience for you. Please feel free to contact me at vsiasat@diamondhotel.com shall you have suggestions on how we can make a more delightful stay on your next visit. Yours sincerely, Vianny SiasatGuest Services Manager

Dear Valued Guest, We regret that your check in and guest room experience fell short of expectations. Rest assured that this will be discussed with the team so improvements can be made.Please free to contact us should you have suggestions on how we can make your next stay with us a more delightful experience.Yours sincerely, Vianny SiasatGuest Services Manager

Dear Valued Guest, Thank you for rating Diamond Hotel 10 out of 10. We are delighted that we had consistently met your expectations. Rest assured that we will share this with the team for us to maintain or even exceed your experience on your next visit. Once again, thank you and we look forward welcoming you back in Diamond Hotel.Yours sincerely, Vianny SiasatGuest Services Manager

Dear Valued Guest,Thank you rating us 4 out of 5. We are delighted that we have met your expectations. Please free to contact us should you have more suggestions on how we can make your nextstay with us a more delightful experience.We look forward to welcoming you again at Diamond Hotel Philippines.Yours sincerely,Vianny SiasatGuest Services Manager

Dear Valued Guest,We sincerely apologize that your overall stay fell short of expectations. Should you wish to share in detail your concerns, please feel free to reach me so we can learn more about your experience. If you'd give us a chance, we would love the opportunity to resolve this.Once again, our apologies and we hope to be able to match up to your expectations in the future!Yours sincerely,Vianny SiasatGuest Services Manager

Dear Valued Guest, Thank you for taking time to send your feedback. We are disappointed to know that we were not able to meet your expectations. We take all guest comments seriously, rest assured, the points that you have raised regarding our facilities will be discussed with the concerned departments for improvement. Should you wish to share in detail your concerns regarding our staff, please feel free to reach me so we can learn more about your experience. If you'd give us a chance, we would love the opportunity to resolve this.Once again, our sincere apologies and we hope to provide an improved service soon.Yours sincerely,Vianny SiasatGuest Services Manager

Dear Valued Guest, Thank you for rating Diamond Hotel 5 out of 5. We are delighted that you prefer our location and we had consistently met your expectations. Once again, thank you and we look forward welcoming you back in Diamond Hotel.Yours sincerely, Vianny SiasatGuest Services Manager

Dear TOSHIYUKI,Greetings from Diamond Hotel Philippines! Thank you for taking time to accomplish the survey review. It gives us great pleasure to know that you had a great experience with us. Our team is always looking forward to hearing the feedback of our guests as your comments assist us in improving our facilities and services. Once again, thank you and we look forward to welcoming you back to Diamond Hotel.Sincerely yours, Cecil AbundoAsst. Front Office Manager

Dear Mr. Noriaki, Thank you for your feedback. We apologize that your breakfast experience at Corniche fell short of expectations. Rest assured that this has been shared to our Culinary Team for review and improvement. Once again, our sincere apologies and we hope to provide an improved service soon.Yours sincerely,Vianny SiasatGuest Services Manager

Dear Mr. Koshi,Thank you for your review. We sincerely apologize that some of our restaurants were closed during your previous stay due to a private event. Hotel is fully operational following the government regulation under alert level 1. With regards to tight security, please know that your safety and security is our utmost concern. I assure you the best of our services and look forward to the pleasure of welcoming you back for a flawless stay!Yours sincerely,Vianny SiasatGuest Services Manager

Dear Mr. Kiyoharu, Thank you for your feedback. We hope your stay was comfortable, and you had easy access to everything you needed. Once again, thank you and we are looking forward to having you back at Diamond Hotel.Yours sincerely, Vianny SiasatGuest Services Manager

Dear Valued Guest, Thank you for rating Diamond Hotel 5 out of 5. We are delighted that we had consistently met your expectations. Rest assured that we will share this with the team for us to maintain or even exceed your experience on your next visit. Once again, thank you and we look forward welcoming you back in Diamond Hotel. Yours sincerely, The Diamond Hotel Team

Dear Valued Guest, We apologize that your overall stay experience fell short of expectations. It is our commitment to provide our guests a memorable experience and we regret that this was not the case during your recent visit. We hope that you will allow us the opportunity to better serve you in the near future. Yours sincerely, Vianny Siasat

Dear Valued Guest, Thank you for taking time to share your feedback. We highly value your positive comments. Diamond Hotel is committed to continuously providing the finest and bespoke service and facilities to our guests. Once again, thank you and we look forward to welcoming you back soon. Yours sincerely, The Diamond Hotel Team

Dear Valued Guest, Thank you for your positive rating. We are delighted that we had consistently met your expectations. Rest assured that we will share this with the team for us to maintain or even exceed your experience on your next visit. Once again, thank you and we look forward welcoming you back in Diamond Hotel. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Thank you for your review. We would like to thank you for bringing to our attention the problems you have encountered during your recent stay with us. This has been shared to our operations team so we may review and ensure to improve on. Please know that we are always committed in providing the finest service and facilities to our guests who hopefully will leave with many fond memories. Yours sincerely, The Diamond Hotel Team

Dear Valued Guest, Thank you for taking time to share your feedback. We are delighted that you enjoyed the hotel most especially the hospitality shown by our colleagues. Rest assured that your comments will be shared to the team as words of appreciation never fail to inspire us to continue providing our guests with memorable and excellent experience. Once again, thank you and we look forward to welcoming you back to Diamond Hotel. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, We would like to thank you for bringing to our attention the problems you have encountered during your recent stay with us. It is our commitment to provide our guests a memorable experience and we regret that this was not the case during your recent visit. Please accept our apologies for our shortcomings and we assure you that our team will definitely review those areas for further improvements. We hope that you will allow us the opportunity to redeem ourselves to you by welcoming you back to Diamond Hotel. Vianny Siasat Guest Services Manager

Dear Kiwamu,Greetings from Diamond Hotel Philippines! Thank you for taking time to accomplish the survey review. It gives us great pleasure to know that you had a great experience with us. Our team is always looking forward to hearing the feedback of our guests as your comments assist us in improving our facilities and services. Once again, thank you and we look forward to welcoming you back to Diamond Hotel.Sincerely yours, Cecil AbundoAsst. Front Office Manager

Dear Valued Guest, Thank you for rating Diamond Hotel 8 out of 10. We are delighted that we had consistently met your expectations. Rest assured that we will share this with the team for us to maintain or even exceed your experience on your next visit. Once again, thank you and we look forward welcoming you back in Diamond Hotel. Yours sincerely, The Diamond Hotel Team

Dear Valued Guest, We apologize that your overall stay fell short of expectations. Should you wish to share with us in detail your concerns, feel free to reach us at your earliest convenience. Looking forward of having you back and allowing us to redeem ourselves to you. Yours sincerely, The Diamond Hotel Team

Dear Valued Guest, We would like to apologize for the inconvenience you experienced with regards to your room assignment and the elevator noise. Please be assured that your comments has been shared to the team to ensure that you will have a better experience at the hotel on your next visit. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Thank you for taking the time to share your feedback. We would like to thank you for bringing to our attention the problems you have encountered during your recent stay with us. It is our commitment to provide our guests a memorable experience and we regret that this was not the case during your recent visit. Looking forward of having you back and allowing us to redeem ourselves to you. Yours sincerely, The Diamond Hotel Team

Dear Valued Guest, Thank you for rating Diamond Hotel 10 out of 10. We are delighted that we had consistently met your expectations. Rest assured that we will share this with the team for us to maintain or even exceed your experience on your next visit. Once again, thank you and we look forward welcoming you back in Diamond Hotel. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for sharing your feedback. Our team always looks forward to every comment submitted by our guests. Your comments are catalysts to continuous improvement of the delivery of our products and services. We shall cascade to the team your valuable comments. Please feel free to contact us at your most convenient time should you have suggestions on anything to make your next stay with us a more delightful experience. Your patronage and loyalty are very important to us. We hope you can visit Diamond Hotel Philippines again in the not so distant future. Yours sincerely, The Diamond Hotel Team

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. We are pleased to read the various things you like in the Hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines. Yours sincerely, The Diamond Hotel Team

Dear Valued Guest, Thank you for taking the time to share your feedback. We would like to thank you for bringing to our attention the problems you have encountered during your recent stay with us.This is will be further shared with the team for us to be able to maintain or even exceed your experience on your next visit. Yours sincerely, The Diamond Hotel Team

Dear Valued Guest, Greetings from Diamond Hotel Philippines! We would like to thank you for bringing to our attention the problems you have encountered during your recent stay with us. It is our commitment to provide our guests a memorable experience and we regret that this was not the case during your recent visit. Please be assured that your feedback is taken on board and will be duly addressed in order to improve our service standards. Please feel free to contact us should you have suggestions on how we can make up for the disappointment of your last stay. Yours sincerely, The Diamond Hotel Team

Dear Valued Guest, Thank you for positive rating. We are delighted that we had consistently met your expectations. Rest assured that we will share this with the team for us to maintain or even exceed your experience on your next visit. Once again, thank you and we look forward welcoming you back in Diamond Hotel. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines. Sincerely, The Diamond Hotel Team

Dear Valued Guest, Thank you for valuing the efforts that we do to make sure that you will have an enjoyable stay with us. Meanwhile, the comments and suggestions shared allow us to maintain and improve the services we provide to meet the needs of our valued guests. We truly appreciate you taking the time to let us know as it only shows that you are giving us the opportunity to improve. Once again, thank you and we look forward to welcoming you again at Diamond Hotel Philippines. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Thank you for your review. We are delighted that you enjoyed the hotel most especially the hospitality shown by our colleagues. Rest assured that your comments will be shared to the team as words of appreciation never fail to inspire us to continue providing our guests with memorable and excellent experience. Once again, thank you and we look forward to welcoming you back to Diamond Hotel. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere apologies for the frustration that this has caused. Rest assured that we will address this with the team for review and improvement. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Thank you for your review. We are delighted that you enjoyed the hotel most especially the hospitality shown by our colleagues. Rest assured that your comments will be shared to the team as words of appreciation never fail to inspire us to continue providing our guests with memorable and excellent experience. Once again, thank you and we look forward to welcoming you back to Diamond Hotel. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We look forward to welcoming you again at Diamond Hotel Philippines. Sincerely, The Diamond Hotel Team

Dear Valued Guest, Thank you for sharing your feedback. We apologize the several aspects of your stay fell short of expectations. Please be assured that your feedback is taken on board and will be duly addressed in order to improve our service standards. Please feel free to contact us should you have suggestions on how we can make up from your last stay. Yours sincerely, The Diamond Hotel Team

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. We appreciate you taking the time to let us know and we look forward to welcoming you again at Diamond Hotel Philippines. Yours sincerely, The Diamond Hotel Team