「This was deemed a non smoking room. It smelled of heavy cigarette smoke. I came to Saratoga because my son had emergency surgery. I was exhausted by the time I got to my room, so I did not request a replacement room. I have stage 4 cancer, so this was very important it was a non smoking room. I was completely uncomfortable and left at 5:30 am. I explained to the agent at the desk and she just said ok. I was very uncomfortable and disappointed.」
「This was deemed a non smoking room. It smelled of heavy cigarette smoke. I came to Saratoga because my son had emergency surgery. I was exhausted by the time I got to my room, so I did not request a replacement room. I have stage 4 cancer, so this was very important it was a non smoking room. I was completely uncomfortable and left at 5:30 am. I explained to the agent at the desk and she just said ok. I was very uncomfortable and disappointed.」
Lisamarie