The Palace, a Luxury Collection Hotel, Madrid

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Historic elegance in Madrid's heart

Sunlight pours through the elegant rotunda where guests dine under the soaring dome. The breakfast buffet offers vegetarian options with attentive staff. After exploring nearby, unwind with expertly crafted cocktails while overlooking the romantic Neptune fountain.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥80,011
￥88,012 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premium Neptuno View Room with 2 Twin Beds

A room with a blue sofa, a round wooden table with a vase of flowers, and a patterned armchair.

Premium Neptuno View Room with 2 Twin Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Palace Room with 2 Twins

A hotel room with two beds, a sofa, a round table, and a view of buildings through a window.

Palace Room with 2 Twins

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room with 1 King Bed

A well-lit room with a blue sofa, a small round table, and a fireplace.

Deluxe Room with 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Cortes View Room with 1 King Bed

A hotel room with a large bed, a blue sofa, a small table with a vase, and a window with curtains.

Premium Cortes View Room with 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with 2 Twin Beds

A hotel room with two beds, a sofa, a small table with a vase of flowers, and a view of the outside through a window.

Deluxe Room with 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cortes Suite

A modern living room with a red sofa, a round coffee table, and a dining table with chairs. There is a window with a view of buildings, and a statue on a shelf.

Cortes Suite

  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Neptuno View Room with 1 King Bed

A room with a blue sofa, a round wooden table with a vase of flowers, and a patterned armchair.

Premium Neptuno View Room with 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a blue sofa, a round table with a lamp, and a view of the street through a window.

Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Palace Suite

A hotel room with a bed, bedside tables, a nightstand, a lamp, and a view of a forest through a window.

Palace Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room with 1 King Bed, Street View

A bedroom with a large bed, a nightstand, a chair, a desk with books and a lamp, and a wardrobe with a mirror.

Premium Room with 1 King Bed, Street View

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Cervantes Suite

A well-lit living room with a dining area, a sofa, and a coffee table.

Cervantes Suite

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite

A spacious living room with a modern chandelier, a sectional sofa, and a coffee table.

Royal Suite

  • 168 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Neptuno Suite

A hotel room with a bed, a nightstand, a table with books, a vase with flowers, and a framed artwork on the wall.

Neptuno Suite

  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Premium Neptuno View Room with 1 King Bed

A hotel room with a large bed, a blue sofa, a round table with a lamp, and a view of the street through a window.

Grand Premium Neptuno View Room with 1 King Bed

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room with 2 Twin Beds, Street View

A room with a blue sofa, a round wooden table with a vase of flowers, and a patterned armchair.

Premium Room with 2 Twin Beds, Street View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, The Palace, a Luxury Collection Hotel, Madrid is near a metro station. National Prado Museum and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Fountain of Neptune and Parroquia Jesus de Medinaceli. Check out an event or a game at Bernabéu Stadium, and consider making time for Museo Nacional Centro de Arte Reina Sofía, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Madrid travel guide
Map
28014, Madrid, Madrid, Plaza de las Cortes, 7

What's nearby

  • An art gallery with a large classical painting on the left wall and several smaller framed artworks on the right.
    Thyssen-Bornemisza National Museum
    1 min walk - 0.1 km
  • A classical statue on a fountain with surrounding greenery and buildings.
    Fountain of Neptune
    2 min walk - 0.2 km
  • A grand building with classical architecture, featuring columns, statues, and a flag.
    National Prado Museum
    3 min walk - 0.3 km
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    6 min walk - 0.6 km
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    10 min walk - 0.8 km

Getting around

  • Anton Martin Station
    7 min walk
  • Madrid Recoletos Station
    14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    19 min drive

Restaurants

  • Starbucks
    1 min walk
  • Faborit
    1 min walk
  • VIPS
    1 min walk
  • Cafetería Restaurante Prado
    3 min walk
  • 100 Montaditos
    1 min walk

About this property

The Palace, a Luxury Collection Hotel, Madrid

  • Luxury hotel near Thyssen-Bornemisza National Museum
  • Located close to Congress of Deputies and Fountain of Neptune, The Palace, a Luxury Collection Hotel, Madrid provides a terrace, shopping on site, and a garden. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • Limo/town car service, buffet breakfast (surcharge), and express check-out
    • An elevator, a computer station, and free newspapers
    • Luggage storage, concierge services, and meeting rooms
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 470 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
  • Extra amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
    • Deep soaking tubs, free toiletries, and hair dryers
    • LED TVs with premium channels
    • Recycling, housekeeping, and desks

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is The Palace, a Luxury Collection Hotel, Madrid pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Palace, a Luxury Collection Hotel, Madrid?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at The Palace, a Luxury Collection Hotel, Madrid on Nov 1, 2026 start from ￥80,011, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at The Palace, a Luxury Collection Hotel, Madrid?

Check-in start time: 2:00 PM; Check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at The Palace, a Luxury Collection Hotel, Madrid?

Check-out is at noon.

Where is The Palace, a Luxury Collection Hotel, Madrid located?

Located in Madrid Centro, this luxury hotel is steps from Thyssen-Bornemisza National Museum, Congress of Deputies, and Fountain of Neptune. Parroquia Jesus de Medinaceli and House-Museum of Lope de Vega are also within 5 minutes. Anton Martin Station is 7 minutes by foot and Banco de Espana Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Palace, a Luxury Collection Hotel, Madrid Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 739 out of 1000 reviews
Rating 8 - Good. 152 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location , super nice staff Excellent
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, welcoming staff, good breakfast
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place love the staff
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, always helpful and always available.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is uniquely beautiful and the staff go above and beyond in all aspects. It is exceptional!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Perfectly situated. A gorgeous property !
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, fabulous staff, beautiful breakfast, prime location. Would definitely return on future trips to Madrid. Highly recommend.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was great. I had 3 rooms for 4 days and the staff was very professional and helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and the room was beautiful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, conveniently located, attentive staff, plentiful breakfast with many options. Worth every penny!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the porter to the reception, concierge and hotel staff (housekeeping and restaurant) everyone treated us with the utmost respect, professionalism, friendliness and courtesy. Our stay exceeded our expectations
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about The Palace Madrid! Room had top of the line linens, ammenities and toiletries. All staff members were friendly and helpful. Would go back!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a perfect location. The service was top notch. Wonderful breakfast.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful, breakfast was incredible, and the staff was excellent.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms which have been recently refurbished. Lovely breakfast and despite being a large hotel, you feel like its an intimate setting.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent clan beautifully laid out very comfortable Great hotel must stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
When we arrived we were told that due to Spain national day all roads will be closed at 7 am and as we have flight out of Madrid that morning we requested that rather than checking out on October 12 we requested to check out on October 11 and requested that we get refund for the last night , we were told that as we reserved our stay through Expedia we needed to contact Expedia who said the decision was up to hotel and manager at hotel declined our request which forced us to check out very early that day . Our reservation initially was for 4 nights and should we were told of that issue we would have requested 3 nights instead I know hotels want to sell there rooms but I would have liked that They accommodate our request as this was out of our control Any way our stay was pleasant and the hotel is excellent as facility
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay, great location, excellent breakfast under the glass dome, wonderful staff!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Central location and amazing hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent hotel in every way. Good position and close to all sites
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with great location, nice rooms, helpful staff and excellent service
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Beautiful hotel great service and staff. Would highly recommend.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and the room was spectacular!!! Everything about the hotel was top notch!!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Best in town! Staff is always available to help and very kind and respectful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Beautiful hotel and great breakfast buffet.
Stayed 2 nights in Aug 2025