Puente de Vallecas, a neighborhood in Madrid, is home to Puerto Alto Apartments by Olala Homes. Puerta de Alcalá and Royal Palace of Madrid are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Check out an event or a game at Movistar Arena, and consider making time for Parque Warner Madrid, a top attraction not to be missed. Visit our Madrid travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Puerto Alto Apartments by Olala Homes
This smoke-free apartment features an elevator and limited parking. Each apartment features a kitchen with a microwave, plus a washer/dryer and a TV with cable channels. Free WiFi, a coffee/tea maker, and free bottled water are among the other amenities available to guests.
Puerto Alto Apartments by Olala Homes offers 6 air-conditioned accommodations with washers/dryers and complimentary bottled water. Accommodations at this 3-star apartment have kitchens with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Cable television is provided.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (36 inch wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Smoking not allowed
Services and conveniences
Free bottled water
Guidebooks
Iron/ironing board
Virtual front desk
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
6 units
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of EUR 50 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number AM-1454
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Puerto Alto Apartments Madrid
Puerto Alto Apartments Apartment
Puerto Alto Apartments Apartment Madrid
Frequently asked questions
Is Puerto Alto Apartments by Olala Homes pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Puerto Alto Apartments by Olala Homes?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Puerto Alto Apartments by Olala Homes on Mar 8, 2026 start from ¥10,484, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Limited spots are available.
What time is check-in at Puerto Alto Apartments by Olala Homes?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Puerto Alto Apartments by Olala Homes?
Check-out is at 11:00 AM.
Where is Puerto Alto Apartments by Olala Homes located?
Located in Puente de Vallecas, this apartment building is within 3 mi (5 km) of El Retiro Park, Prado Museum, and Gran Via. Puerta del Sol and Plaza Mayor are also within 3 mi (5 km). Nueva Numancia Station is 6 minutes by foot and Puente de Vallecas Station is 9 minutes.
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Reviews
Puerto Alto Apartments by Olala Homes Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.4
Amenities
8.4
Property conditions & facilities
Rating 10 - Excellent. 8 out of 17 reviews
10 - Excellent
8
Rating 8 - Good. 5 out of 17 reviews
8 - Good
5
Rating 6 - Okay. 4 out of 17 reviews
6 - Okay
4
Rating 4 - Poor. 0 out of 17 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 17 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Otmane
Dec 11, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Communication and customer service were outstanding.
Otmane
Stayed 2 nights in Dec 2025
10/10 Excellent
Janine
Aug 8, 2025
Liked: Cleanliness, property conditions & facilities, communication
Great apartment, very close to restaurants and the metro into Madrid.
Janine
Stayed 3 nights in Aug 2025
10/10 Excellent
James
Oct 26, 2025
Liked: Cleanliness, room comfort, communication
Excellent!!! Everything we needed was their
James
Stayed 3 nights in Oct 2025
6/10 Okay
Marlene
Dec 20, 2025
Liked: Cleanliness
There was mere some damages to the furniture when we got there. Advised both Expedia and property management. Expedia advised the property management would respond. They never did. Very unprofessional & non-existent customer service.
Marlene
Stayed 3 nights in Dec 2025
10/10 Excellent
Josiane
Aug 8, 2025
Liked: Cleanliness, property conditions & facilities, communication
I like all
Josiane
Stayed 4 nights in Jul 2025
6/10 Okay
Dr Hayley Entwistle
Aug 25, 2025
Liked: Cleanliness, room comfort
Disliked: Communication
Clean, good value & location but terrible service
The apartment was well located to the metro. It was spacious and clean and good value. The smart key worked well once set up. A few niggles being on the ground floor near the entrance as we could hear everyone coming in and out which disturbed our sleep, and likewise we could hear when they flushed the toilet which sounded like water running down the wall behind our bed, there was also a blue flashing light in the main bedroom which was too high to cover (probably a router?). Water, beer, little milk cartons, dishwasher tablets were a welcome gesture, but then we also lacked any trays for the oven.
However, 90% of experience with the hosting company was atrocious. We received scam emails with links to add card details. When I had a problem with the verification system I did not receive a reply with assistance even after several days and I had to involve Hotels.com customer service, after which the host was responsive. These factors really tainted the whole experience and I would never recommend booking with them.
Dr Hayley Entwistle
Stayed 3 nights in Aug 2025
8/10 Good
ANA PAULA
Oct 9, 2025
Disliked: Communication
Cama barulhenta com molas, edifício sujo .
Perto do metro e com estacionamento na rua na muito fácil .
ANA PAULA
Stayed 3 nights in Oct 2025
10/10 Excellent
Gabriela
Jul 21, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buenas instalaciones, fácil acceso, cerca de transporte público, en general tuvimos muy buena experiencia
Gabriela
Stayed 8 nights in Jul 2025
8/10 Good
edgar
Jun 29, 2025
Liked: Cleanliness, amenities
Disliked: Communication
Es una propiedad muy comoda, con buenos espacios y muy bien presentado. Al llegar se encuentran varios detalles adicionales que te dejan en el refrigerador, agua, jugo de naranja e inclusive cerveza. Muy elegantes. Le resta puntaje la comunicación que no es de respuesta inmediata. Adicional la zona al rededor no es tan agradable. Hay buen comercio y supermercados cerca.