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Melia Castilla

4.0 star property
Travelers find serenity through spa treatments and Spanish cuisine at this Madrid retreat where attentive staff create a genuine home-away-from-home experience

Choose dates to view prices

Located in Madrid's heart, Melia Castilla offers luxury without pretension. Guests rejuvenate with spa services and savor Spanish dishes at three restaurants. Enjoy free in-room WiFi, on-site shopping, and a seasonal outdoor pool with sun loungers near Santiago Bernabéu Stadium.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥28,276
￥31,103 total
includes taxes & fees
Aug 2 - Aug 3

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe twin Room

Bathroom | Designer toiletries, hair dryer, towels

Deluxe twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Melia Connecting Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Melia Connecting Room

  • Sleeps 2
  • 5 Twin Beds OR 1 Queen Bed and 3 Twin Beds
  • Free WiFi

View all photos for Classic Room

A hotel room with a bed, a TV, a chair, a desk, and two framed pictures on the wall.

Classic Room

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Triple Room

A hotel room with a bed, a desk, a television, and a chair.

Family Triple Room

  • Sleeps 2
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Premium Room

A hotel room with a large bed, a desk, a chair, a television, and a small table.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room (The Level Lounge Access)

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the city through the window.

Deluxe Room (The Level Lounge Access)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room (The Level Lounge Acces)

A modern hotel room with a large bed, bedside tables, a bench, a wardrobe, and framed pictures on the wall.

Premium Room (The Level Lounge Acces)

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Triple Room

A hotel room with a large bed, a desk, a chair, a small table, and a sofa.

Premium Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a bed, a desk with a computer, a TV, and a small table with a glass of water and snacks.

Deluxe Room

9.8 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Supreme Room

A hotel room with a bed, two armchairs, a small table, a desk, and a nightstand.

Supreme Room

10.0 out of 10
Exceptional
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (Castilla Suite The Level)

A modern living room with a sofa, ottoman, coffee table, and dining area.

Suite (Castilla Suite The Level)

  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Communicated The Level (2Ad+2Ch)

A hotel room with a large bed, two bedside tables, a desk, a chair, and a window with a city view.

Family Communicated The Level (2Ad+2Ch)

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Communicated The Level (2Ad+1Ch)

A hotel room with a large bed, two bedside tables, a desk, a chair, and a window with a city view.

Family Communicated The Level (2Ad+1Ch)

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Melia Room, Room, Connecting Rooms

A hotel room with a large bed, a TV, a wooden desk, and two framed pictures on the wall.

Melia Room, Room, Connecting Rooms

10.0 out of 10
Exceptional
(7 reviews)
  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

View all photos for The Level, Premium Triple Room

A hotel room with a desk, two beds, a blue armchair, a round table, and a large window with curtains.

The Level, Premium Triple Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Grand Suite (The Level Lounge Access)

A hotel room with a bed, two armchairs, a coffee table, a desk, a dresser, and a TV.

Grand Suite (The Level Lounge Access)

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite (The Level Lounge Acces)

A hotel room with a large bed, a seating area, a TV, and a city view.

Junior Suite (The Level Lounge Acces)

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room (2Ad+1Ch)

A hotel room with a large bed, a desk with a computer, a television, a dining area with chairs, and a window with curtains.

Family Room (2Ad+1Ch)

10.0 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Family Room, Connecting Rooms (2+2)

A hotel room with a large bed, a TV, a wooden desk, and two framed pictures on the wall.

Family Room, Connecting Rooms (2+2)

9.2 out of 10
Wonderful
(9 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Located in Tetuán, a neighborhood in Madrid, Melia Castilla is near a metro station. Notable landmarks in the area include Plaza de Castilla and Puerta del Sol. Looking to enjoy an event or a game while in town? See what's going on at Bernabéu Stadium. Visit our Madrid travel guide
Map
28020, Madrid, Madrid, Calle del Poeta Joan Maragall, 43

What's nearby

  • A modern plaza with a central monument, surrounded by contemporary buildings with glass facades.
    Paseo de la Castellana
    1 min walk - 0.0 km
  • A tall, modern skyscraper viewed through a circular frame, surrounded by greenery and other buildings.
    Azca Financial District
    1 min walk - 0.0 km
  • A cityscape with two prominent buildings labeled 'REALIA' and 'Bankia'.
    Plaza de Castilla
    6 min walk - 0.6 km
  • A large, empty stadium with blue seats and a green field.
    Bernabéu Stadium
    13 min walk - 1.1 km
  • Cuzco Square
    5 min walk - 0.5 km

Getting around

  • Nuevos Ministerios Station
    3 min drive
  • Cuzco Station
    6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    16 min drive

Restaurants

  • Lobby Bar
    1 min walk
  • La Garriga
    4 min walk
  • Kim's
    4 min walk
  • Burger King
    4 min walk
  • chia
    3 min walk

About this property

Melia Castilla

  • Luxury upscale hotel near Plaza de Castilla
  • Located close to Bernabéu Stadium and Cuatro Torres Business Area, Melia Castilla provides a terrace, 2 coffee shops/cafes, and a garden. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Spanish cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
  • Other perks include:
    • A seasonal outdoor pool along with sun loungers
    • Full breakfast (surcharge), self parking (surcharge), and an area shuttle
    • An electric car charging station, express check-out, and babysitting (surcharge)
    • A 24-hour front desk, wedding services, and tour/ticket assistance
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 910 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
  • Extra amenities include:
    • Childcare services and free infant beds
    • Recycling and LED light bulbs
    • Bathrooms with designer toiletries and hair dryers
    • 32-inch plasma TVs with premium channels
    • Daily housekeeping, desks, and phones

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Self parking on site (EUR 29 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Distrito 798
  • El Pelícano
  • L'Albufera
  • Lobby Café

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 17 to September 01
Pool access available from noon to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Melia Castilla have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from noon–8:00 PM. The pool is closed seasonally each year from September 1 to June 15.

How much does it cost to stay at Melia Castilla?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at Melia Castilla on Aug 2, 2026 start from ￥28,276, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Castilla pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 29 per day. Limited spots are available.

What time is check-in at Melia Castilla?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Melia Castilla?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Melia Castilla located?

This family-friendly Madrid hotel is located in the business district, within a 15-minute walk of Plaza de Castilla and Bernabéu Stadium. Cuatro Torres Business Area and Hospital La Paz are also within 2 mi (3 km). Cuzco Station is 6 minutes by foot and Valdeacederas Station is 7 minutes.

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Reviews

Melia Castilla Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 715 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 35 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Anouska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and excellent breakfast. Great staff, brilliant room size, decent location. Very impressed!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, but shower had mold.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Yunus

Liked: Cleanliness, amenities, property conditions & facilities
Super-friendly staff, clean, and very comfortable rooms.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Fabulous staff hotel and location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Rodel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice buffet breakfast.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Everthing is clean which for me is the top item in a hotel.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Analejandra

Liked: Cleanliness, property conditions & facilities
Excellent staff and great accommodations. Will stay at this hotel again !
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Randall

Liked: Staff & service, amenities, property conditions & facilities
Great hotel and location. Would definitely stay here again.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
The quality and professionalism of the staff is of the highest level; you can be delighted from the reception, room service, restaurant, and the staff at the front door.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melia Castilla was an excellent hotel, friendly staff, spacious and quiet rooms, very comfortable and convenient for my week's stay in Madrid for business north of the hotel and some sightseeing to south
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
King size bed room was very comfortable and made for an excellent stay.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

ROBLYN Ann Buchanan

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay! Excellent service! Lovely room size! Tasty buffet! Restaurant foods tasty, too!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its a great hotel. Amazing location, friendly staff, great beds, and very well mantained.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, everyone was friendly and the food was very tasty
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with great service.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Muataz

Liked: Cleanliness, amenities, property conditions & facilities
We truly enjoyed our stay. We recommend this hotel to anyone that enjoys a nice swim and more relaxed stay. Staff were very kind and overall experience was great. Rooms are nice and showers are amazing.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with several nice restaurants near by. The stadium was also in walking distance.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice pool and high quality rooms.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Enok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Melia Castilla offered an exceptional stay with clean, spacious rooms, outstanding service, and excellent amenities including a pool, gym, and spa. The staff were attentive and friendly, and the location was perfect for exploring nearby attractions. Highly recommended for both business and leisure travelers.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and nice hotel. It is very close to the beach with lots of amazing restaurants and dinning places near by. The staff are very friendly and responsive.
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities
Clean big room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice neighborhood. Several options around for dining. Rooms are very spacious, clean and service is amazing.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice very friendly
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, well maintained. Breakfast was great too.
Stayed 1 night in Mar 2025