This hotel looked beautiful and to be fair on arrival we were happy although the room was very small. The air conditioning unit made some very loud noises every couple of seconds, I called the man on front desk who said all the units in this hotel made this noise. It was so loud we would not be able to sleep so we asked if we could have a refund. He called his manager and said we needed to email Hotels.com for a refund which we have still never received!!!
Michele
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Brian
2024 年 3 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location 50 metres from main strip and 3 minutes from Mekong River bank. Renovated French Colonial structure with clean spacious rooms, some with balconies or patios. Staff very helpful, especially the manager, Noy, who always makes a sincere effort to please guests.