ローワー スワンウィックのプールのあるホテル

「家族向きに子供の施設があるのが良い。 ホテルの方の対応は親切です。 部屋の掃除がきれいでない。 トイレの流れが悪い。 」

「Unfortunately the hotel pumps in am air freshener that is overwhelming. There was no air-conditioning so even with a fan the room was very hot. The room had a frosted sky light over the bed do it was very bright early morning. There were only 4 channels on the TV and you had to pay £5 to use the pool. The hotel is quite dated」

「The total has good amenities and a good gym. The food was ok. The hotel was let down by poor and inconsistent service. We were told that tables in the restaurant could not be booked in advance as that evening England were playing. This was confirmed by the person on reception, only to find that nearly all the tables has indeed been reserved when we went down to the restaurant with some of them standing empty for hours until the football started. We then had to wait about half an hour for food...

「Nice , 2nd time staying here , no complaints, staff nice and helpful. Property showing a little wear and tear but nothing major . Enjoyed my stay there as a stop off before going on my cruise .」

「It was a very mixed stay, although overall it was positive. The first room we were given was very dirty. The walls in particular were yellow and marked, including hand prints on the walls and mould on the curtains (pictured attached). The room was very hot and the window didn't open - no air conditioning either. It was quite small and cramped. Premier inn would have been a lot better. Having raised concerns to the receptionist we were given a much cleaner room. The swimming pool and spa were...