ロス ポブラノス ホテル

「Not sure if it is smokefree facility but someone was smoking in the penthouse area possibly the fire exit, well the smoke stench was coming back in through the restroom vent(3am). Other than that I enjoy this casino.」

「This is not a new property but newly renovated - it is beautiful - my room was great - the courtyard has a pool and an outdoor restaurant area. The restaurant was great as well - great service and delicious food. Nice patio. All in all it is really great - Staff was great but the morning person at the registration desk was surprisingly grumpy both times i had to go ask a question - I left very early and the night person and security staff were kind, and very helpful. I'll go back for sure!!」

「i had my do not disturb sign out, and early morning there was a cleaning guys knocking on the doors, and cleaning the door. loud, i told front lobby, talked to the manager, its the only time i get to rest on vacation, and clearly didnt happen. chdck out is till 11, and early morning theyre already kicking you out. i dont recommend this property being a resort, i would expect better costumer service. even if i get compt a free room here, i wouldnt stay anymore. 」

「Great location. Had one small issue but it was promptly resolved! 」

「Love this place」

「Angelo at the front desk was very friendly At checkout. 」

「空港までの送迎サービスをして欲しいと思います。エアラインのクルー達しかシャトルバスサービスは、やっていないと言われたのでシェラトンなのにやってないの？と感じました 他の国のシェラトンホテルでは、当たり前のシャトルバスサービスなのに残念でした」

「Todo Excelente!」

「Location is excellent. Parking is fine, Staff is fine, restaurant staff is better than lobby. Good Value would stay again but does have its quirks: Gym is extremely hot and humid due to being next to the pool. No safe in the room, and if you get a city (freeway view) you will hear every 18-wheeler, motorcycle and fast and furious driver all night long. Even though I was on the 11th floor.」

「The hotel was being renovated my room and the lobby were in great condition. The staff were super friendly and helpful all 3 days of my stay the pool was closed and the TV in my room didn't work they were having some technical difficulty with the WiFi system they were using also the ice machine broke the night before my dep arure. But it was nice and clean I would stay again especially if they get the renovation completed and the kinks worked out.」

「Every thing was good, until night shift lady refused to give me a key when」

「Very nice Native American decor makes this hotel unique & interesting. Although an older hotel it is well maintained and clean & had everything we needed with spacious rooms. Pool & restaurant on site & lots of free parking. Would stay again. 」

「I've stayed here numerous times in the past and the staff as always fantastic.」

「Rooms are clean, well decorated and modern but not my thing. Not a fan of the “doorless shower” the floor still ended up wet. The area is very noisy but thats not the fault of the property owners. Check in is at the bar with was odd but well handled. Parking is not adequate enough.. 」

「The room, #219 was newly refurbished. It was 」

「This was terrible! I booked the banana suite. When I checked in all good went to my room and it wasn’t the suite I booked. There was hair on the floor and not clean, I asked why they put me the room. They why I booked wasn’t available. I brought food and drinks to heat up and cook. Had the food spoil, when asked why didn’t notify she said that was Expedia they had to. I asked to speak to the manager nothing. Overall even I had gotten the suit the hotel looked ran down noisy and not clean. 」

「施設自体は少し古い印象を受けました。また、コロナ禍での宿泊だったこともあり、接客サービスにも印象に残るものはありませんでした。」