Guests savor Italian cuisine on the outdoor patio at Bella Italia Paddington, explore nearby Marble Arch, and venture further with convenient bike rentals
Mercure London Hyde Park Hotel is steps from Kensington Gardens and Marble Arch. Enjoy meals at Bella Italia Paddington or relax on the garden terrace with free WiFi. The attentive staff receives praise, and visitors appreciate the available bikes for exploring the neighborhood.
Located in London City Centre, a neighborhood in London, Mercure London Hyde Park Hotel is near a metro station. Marble Arch and Buckingham Palace are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Kensington Gardens. Check out an event or a game at Royal Albert Hall, and consider making time for London Eye, a top attraction not to be missed. Visit our London travel guide
Close to Kensington Gardens and Marble Arch, Mercure London Hyde Park Hotel provides a terrace, an art gallery on site, and a shopping mall on site. The on-site Italian cuisine restaurant, Bella Italia Paddington, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
Full breakfast (surcharge), bike rentals, and an electric car charging station
A 24-hour front desk, a water dispenser, and meeting rooms
Smoke-free premises, a reception hall, and coffee/tea in the lobby
Guest reviews speak highly of the helpful staff and location
Room features
All 72 individually furnished rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and smart speakers.
More amenities include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 19 for adults and GBP 14 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining
Snack bar/deli
Restaurants on site
Bella Italia Paddington
Things to do
Art gallery
Bicycle rentals
Designer stores
Gym
Shopping mall
TV in common areas
Family friendly
High chair
Laundry facilities
Mini-fridge
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
24-hour business center
Meeting rooms
Outdoors
Garden
Picnic area
Terrace
Vegetable garden
Accessibility
Elevator (39 inch wide door)
More
4 buildings
7 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1857
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Smart speaker
Food and drink
24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Mini-fridge
Minibar
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 19 for adults and GBP 14 for children
Nearby parking fee: GBP 30 per day (328 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Crown Hotel Hyde Park
Hyde Park Crown Hotel
Quality Crown Hotel
Quality Crown Hotel Hyde
Mercure London Hyde Park Hotel Opening December 2016
Quality Crown Hotel Hyde Park London
Quality Crown Hyde Park
Quality Crown Hyde Park Hotel
Quality Crown Hyde Park London
Quality Hotel Crown Hyde Park
Quality Crown Hyde Park London, England
Mercure Hyde Park Hotel Opening December 2016
Mercure London Hyde Park Opening December 2016
Mercure Hyde Park Opening December 2016
Mercure Hyde Park Hotel
Mercure London Hyde Park
Mercure Hyde Park
Mercure London Hyde Park Hotel England
Mercure London Hyde Park Hotel Paddington England
Mercure London Hyde Park Hotel (opening November 2016)
Mercure London Hyde Park Paddington Hotel
Mercure London Hyde Park Hotel (opening December 2016)
Mercure London Hyde Park
Mercure London Hyde Park Hotel Hotel
Mercure London Hyde Park Hotel London
Mercure London Hyde Park Hotel Hotel London
Frequently asked questions
Is Mercure London Hyde Park Hotel pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Mercure London Hyde Park Hotel?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Mercure London Hyde Park Hotel on Mar 15, 2026 start from ¥22,706, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Mercure London Hyde Park Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Mercure London Hyde Park Hotel?
Check-out is at 11 AM.
Where is Mercure London Hyde Park Hotel located?
Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.
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Reviews
Mercure London Hyde Park Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Location
8.6
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 285 out of 677 reviews
10 - Excellent
285
Rating 8 - Good. 239 out of 677 reviews
8 - Good
239
Rating 6 - Okay. 87 out of 677 reviews
6 - Okay
87
Rating 4 - Poor. 41 out of 677 reviews
4 - Poor
41
Rating 2 - Terrible. 25 out of 677 reviews
2 - Terrible
25
Reviews
6/10 Okay
George
Dec 1, 2025
Liked: Cleanliness
I was very disappointed ted with the room. It was so tiny. King bed was quite hard.
The hotel was clean and offered all the facilities one would want.
Considering how short a walk it is from Paddington station, the location is a really quiet cul de sac. Very convenient for onward travelling in London.
So close to Paddington station, super convenient. Staff were lovely and very accommodating, looking after luggage, etc..
Deborah
Stayed 1 night in Nov 2024
6/10 Okay
Wendy
Oct 12, 2025
Liked: Amenities
Room was clean but "cosy", barely enough space for 2 people to walk around each other. Bathroom had a musty ordor bc the fan was non-functional. Location was great, close to Paddington easy to get to other sights, lots of food options nearby and very walkable to Hyde park. Just a security concern of how easy it was to access the hotel from many entrances without anyone noticing. Perhaps a card access for the elevator? Or eliminate the back access via the other hotel and restaurant?
Good hotel - clean and comfortable. Friendly staff and good facilities. Amazing spot to get when you’re stuck at Paddington because of the floods! Highly recommended.
Great location near Paddington Station—super convenient for getting around. The staff were very friendly and helpful throughout our stay. We booked a standard king room, which was fine for what we needed. Just a heads-up: rooms are smaller than what you might expect if you're used to U.S. hotels, but it worked well for our three-night stay. Daily housekeeping was consistent, and the fridge was always restocked. Overall, a great experience. We’d definitely stay here again.
Good location close to Paddington and Hyde Park. Room was small but comfortable with a good bed and ensuite. Happy hour is appreciated. Staff were friendly and helpful.
Nice boutique hotel with great service. We went to another property under the same name and the staff was so friendly to walk us to the correct property! Restaurant on the ground floor served great food and saved us trouble in finding a place to eat on Jan 1st. Highly recommend!
Mecure Hyde Park Hotel was in a Great Location. Room was small but perfect for a two night stay, clean and efficient housekeeping. Staff were friendly and very helpful, as we forgot our phone charger and they sorted a charger for us straight away. We had breakfast included which was at the Bella Italia in the hotel it was delicious and we had a good choice. We will definitely be back.
Rachel
Stayed 2 nights in Jan 2025
6/10 Okay
Roderick
Nov 29, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Space was cramped. Little room to lay out suitcases. Conveniently located a couple of blocks from Paddington Station.
This is a very pleasant hotel. We enjoyed the room, the amenities and the restaurant but did not like being below ground level with very little natural light.
Paddington station, good restaurants and Hyde Park in all walking distance. The room is clean. The space is tight and open around bed only.
Staff was very nice.