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Hotel Indigo London - Kensington by IHG

4.0 star property
Hotel with a restaurant, near Kensington High Street

Choose dates to view prices

Photo gallery for Hotel Indigo London - Kensington by IHG

Free minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine, garden views
Exterior
Reception
Exterior
Just steps from Kensington High Street, Hotel Indigo London - Kensington offers modern comfort with eco-friendly design. Enjoy international cuisine at the restaurant, coffee and cocktails at the bar and cafe. Guests love the helpful staff, breakfast, and in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
The current price is ￥24,263
￥29,116 total
includes taxes & fees
Oct 30 - Oct 31

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Free minibar items
TV
Portable fan
Pillowtop bed
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Free minibar items
TV
Portable fan
Pillowtop bed
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Free minibar items
TV
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Free minibar items
TV
Portable fan
Bathrobes
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed (Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Extra Bed)

8.6 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Free minibar items
TV
Portable fan
Bathrobes
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Free minibar, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Free minibar items
TV
Portable fan
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Premium Room | Free minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Free minibar items
TV
Portable fan
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed (Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed (Extra Bed)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Free minibar items
TV
Portable fan
Bathrobes
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Free minibar items
TV
Portable fan
Bathrobes
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
SW5 0EW, England, London, 34-44 Barkston Gardens

What's nearby

  • Stamford Bridge Stadium - 14 min walk - 1.2 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Natural History Museum - 16 min walk - 1.4 km
  • Royal Albert Hall - 19 min walk - 1.6 km
  • Hyde Park - 4 min drive - 2.0 km

Getting around

  • Earl's Court Station - 4 min walk
  • West Brompton Station - 10 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪The Blackbird, Earl's Court - ‬1 min walk
  • ‪Courtfield - ‬2 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hotel Indigo London - Kensington by IHG

Upscale hotel near Natural History Museum
Kensington High Street and Imperial College London are located near Hotel Indigo London - Kensington by IHG, which provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Kensington Quarter, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • English breakfast (surcharge), express check-out, and smoke-free premises
  • A banquet hall, newspapers in the lobby, and a 24-hour front desk
  • A front-desk safe, luggage storage, and an elevator
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to public transit
Room features
All 100 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free stocked minibars and bathrobes.
Extra amenities include:
  • Heating and portable fans
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Lobby

The Bailey's Hotel London Kensington

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 2,176 reviews
The price is ￥28,033
￥33,639 total
includes taxes & fees
Nov 2 - Nov 3
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kensington Quarter

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo London Kensington Earl's Ct
Indigo London Kensington Earl's Ct
Hotel Indigo London Kensington
Indigo London Kensington
Hotel Indigo London Kensington - Earl's Court England
Hotel Indigo London Kensington
Hotel Indigo London Kensington an IHG Hotel
Hotel Indigo London - Kensington by IHG Hotel
Hotel Indigo London - Kensington by IHG London
Hotel Indigo London - Kensington by IHG Hotel London

Frequently asked questions

Is Hotel Indigo London - Kensington by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 35 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Indigo London - Kensington by IHG?

As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo London - Kensington by IHG on Oct 30, 2025 start from ￥24,263, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo London - Kensington by IHG?

This hotel doesn't offer parking.

What time is check-in at Hotel Indigo London - Kensington by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Indigo London - Kensington by IHG?

Check-out is at 11:00 AM.

Where is Hotel Indigo London - Kensington by IHG located?

Located in London City Centre, this hotel is within 1 mi (2 km) of Cromwell Road, Kensington High Street, and Imperial College London. Natural History Museum and Kensington Gardens are also within 1 mi (2 km). Earl's Court Station is only a 4-minute walk and Gloucester Road Underground Station is 9 minutes.

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Hotel Indigo London - Kensington by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Beulah

Disliked: Amenities
Location is the only reason I stay at this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas Walter

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, close to museums and parks
Stayed 3 nights in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff with a wonderful breakfast. Have stayed here several times and have never had a bad experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel. Almost feels like a 5 star! For the high standard and location of the hotel, it is well worth the price! Staff were very helpful, Room was very clean, massive bathroom and a decent breakfast. I would definitely stay here again on my next visit to Kensington.
Stayed 1 night in Aug 2025

8/10 Good

Patsy

Liked: Cleanliness, staff & service
After a poor start with the hotel giving us basement rooms with only a small sky-light the staff rectified the matter and we received lovely rooms on the first floor. This hotel has always been our favourite place to stay in London and we have in the past always had a great time. The location is so convenient to the tube at Earl's Court, restaurants and shops.
Stayed 2 nights in Jul 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great stay! Staff are lovely, building is old but put room is nice, just the bathroom is mouldy and need to repaint
Stayed 3 nights in Jul 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
One night before heading to the airport. This hotel was perfect for getting to Heathrow on the Piccadilly line.
Stayed 1 night in Jul 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roger and Richard went above and beyond serving a delicious breakfast each morning included with room. Excellent location with restaurants and grocery next door. Clean. Close to subway as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent 1 night in the hotel as a family of 3. The hotel was very helpful to get a cot set up for our daughter. The rooms were spacious enough to not feel cramped. Good water pressure in the shower.
Stayed 1 night in Jun 2025

6/10 Okay

Laureen

Liked: Cleanliness, staff & service
Disliked: Room comfort
It’s a decent place in a nice location. Very close to a tube station and some dining options. The hotel is a little bit rundown. The rooms are very small and not that well designed but we will stay there again.
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stairs at the entrance are difficult for rolling luggage. Good location for the Piccadilly line to Heathrow!
Stayed 2 nights in May 2025

8/10 Good

Ashish

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful breakfast with great service and staff. A shout out to Anjali, Shanel, Sharven, Richard and Henry who were very helpful and professional! We stayed there for five nights and found the location perfect with a number of nearby restaurants and a super close tube station. The rooms are well appointed. However the shower drain was not good and the shower floor design so flawed that the only way to avoid an overflow was to interrupt the shower every minute or two to allow the water to drain.
Stayed 5 nights in Jun 2025

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with good connection to downtown and Heathrow.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's really enjoy stay there

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in authentic Kensington neighbourhood and super close to Underground Station. The building and the rooms are beautiful, staff is super friendly and breakfast tasty :)
Stayed 6 nights in Oct 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay.
Stayed 4 nights in Aug 2023

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Have stayed at other Indigo hotels. This one is undergoing upgrades, but still was excellent. Lovely rooms (we had a 2 room suite), outstanding staff, great kitchen and breakfast, bar is open late, and the location was perfect. 1 block to tube station. Next to the Olympia (short Uber ride of 10 mins) where I was attending the Book Fair, and great restaurants within 10 minute walk radius.....Indian, Pubs, Tai, Italian.....take your pick..
Stayed 6 nights in Mar 2025

2/10 Terrible

Ronald

Disliked: Staff & service, room comfort

Rip Off Hotel Indigo London at Kensington

When we checked in the air conditioning did not work in the hotel. We informed the manager that we would check out the next morning because the AC did not work and there was a summer heat wave. We asked to speak to the manager who was no where to be found for 2 days. We checked out and 2 days later they charged us for 2 nights even though we spent only 1 night at the hotel. No concern, no caring, no hospitality and terrible customer service. Rip off hotel!
Stayed 6 nights in Jun 2025

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very convenient to tube and breakfast restaurants.
Stayed 6 nights in Jun 2024

8/10 Good

Lynda Maree

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was a little slow but the location is amazing and the staff are lovely
Stayed 4 nights in May 2024

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 5 nights in Sep 2023

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location. Comfortable and Clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel Can improve the breakfast
Stayed 4 nights in Nov 2023

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