We booked this room for our overseas trip to London. Upon arriving and looking for our entry code to the door, we realized that the hosts never sent any codes OR working contact information. Despite numerous phone calls, messages, and reaching out to Expedia, we never received any communication from the hosts, resulting in us having to scramble to find a place to stay at 11pm. This absolutely was a scam and I would not recommend staying here or this host.
Madeline
2025 年 7 月に 3 泊滞在
4/10 (不満)
Katherine Grace
グループ旅行
2025 年 7 月 13 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The maintenance of the propert seems poor. The bathroom had a broken toilet seat.which shattered. The bed sheets didn't even fit the bed. There were bugs in the drain of the shower and it didn't drain properly. The hotel is old which means it is even more important to maintain high standards of maintenance of the building. If they had a Housekeeper of this property overseeing the cleanliness and maintenance then they might get better reviews and happier guests.