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「The most immaculately clean dog friendly hotel room I have ever visited. Absolute bonus having the complimentary spa use, the pool was lovely and warm and the jacuzzi was a dream. The food from the bar was delicious with many gluten free options. Tasha served us our food and she was a star so helpful and friendly. The only suggestion I could give to improve is modernising the hallways a little and improving the appearance of the room windows from the outside as they looked a little underwhelming...

「Property on main road but still a very quiet location. Staff very welcoming and rooms clean. Well maintained and adequate size. Breakfast was included which was a bonus and was the usual uk buffet style. Staff were overworked and we had to wait for a table to be be cleaned as it was busy but this was quick. Overall very good value for a nice hotel and would stay again if in the area.」

「Excellent family friendly hotel with large comfortable rooms!」

「Not enough lift facilities at the premises」

「I've stayed at the property several times whilst attending a work training event. On a number of occasions I have been allocated a room on the opposite side of the hotel from the rest of my colleagues. When I queried this at check in, I was advised there were no other rooms available. What I also find disappointing is that one of my colleagues consistently appears to receive room upgrades, yet whenever I have politely asked, I am told that nothing is available. During my most recent stay,...

「Brilliant hotel and value for money. Stayed at many different hotel chains and this is one of the better ones I’ve stayed at for size of room, having seperate lounge area with sofa, huge bed, tv with Netflix etc, pool, nice bar and food, £15 in uber to city centre and also includes parking. Rather pay that price and travel than the city centre prices!! Will def be staying here in future 」

「This is our second visit to this hotel and we will return next time we are in Chester. The location with the Park & Ride next door is very handy for visiting the city. The large on site parking is ideal. Food purchased was very good. The pool of course is a bonus. All members of staff we met from the receptionists to the room attendants were friendly and professional. The only thing missing was a fridge in the room.」