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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
A countryside retreat where travelers can enjoy British hospitality with modern amenities, from delicious meals to steam room relaxation at their own pace

Choose dates to view prices

Located in the historical district, Macdonald Craxton Wood Hotel & Spa offers a peaceful getaway with mini golf, spa treatments, an indoor pool, garden strolls, in-room WiFi, fitness classes, and attentive service.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
The current price is ￥13,698
￥16,438 total
includes taxes & fees
Jun 7 - Jun 8
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About this property

Macdonald Craxton Wood Hotel & Spa, Chester

  • Upscale hotel near Chester Zoo
  • At Macdonald Craxton Wood Hotel & Spa, Chester, you can look forward to a terrace, mini golf, and a coffee shop/cafe. Treat yourself to a body wrap, a facial, or aromatherapy at the onsite spa. The on-site British cuisine restaurant, Craxton Wood Grill, offers breakfast and dinner. Yoga classes and fitness classes are offered at the health club; Macdonald Craxton Wood Hotel & Spa, Chester also has a garden, dry cleaning/laundry services, and a bar. In addition to a business center and a steam room, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An indoor pool
    • Free self parking
    • Full breakfast (surcharge), an electric car charging station, and a banquet hall
    • A TV in the lobby, tour/ticket assistance, and luggage storage
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 72 rooms include comforts such as premium bedding, as well as amenities like free WiFi.
  • Other amenities include:
    • Hypo-allergenic bedding and down comforters
    • Bathrooms with shower/tub combinations and free toiletries
    • HDTVs with digital channels
    • Coffee/tea makers, heating, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool 9-11 AM and 3-6 PM.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Macdonald Craxton Wood Hotel & Spa, Chester have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa, Chester?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa, Chester on Jun 7, 2026 start from ￥13,698, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Macdonald Craxton Wood Hotel & Spa, Chester pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-out is at 11 AM.

Where is Macdonald Craxton Wood Hotel & Spa, Chester located?

Situated in the historical district, this spa hotel is 2.6 mi (4.1 km) from The Wirral Country Park and within 6 mi (10 km) of Eastham Country Park and Manchester Ship Canal. Parkgate Seafront and Blue Planet Aquarium are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.4

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 322 out of 972 reviews
Rating 8 - Good. 339 out of 972 reviews
Rating 6 - Okay. 176 out of 972 reviews
Rating 4 - Poor. 94 out of 972 reviews
Rating 2 - Terrible. 41 out of 972 reviews

Reviews

Verified

10/10 Excellent

Kingsley

Liked: Cleanliness, staff & service, amenities
We have stayed here many times , we love the grounds , the breakfast , the Spa and the staff , beds comfortable but the rooms are a little tired and need some TLC .
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Christmas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Easy to park. Rooms clean and if a good size
Stayed 1 night in Apr 2026
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Staff very friendly.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ann

Liked: Staff & service
Disliked: Property conditions & facilities
Room was very dated. Holes in blackout curtains letting light in. Bathroom again dated. Water very slow filling bath, soap out of reach when in bath. Bath towels very soft and big. Tea tray in weird place in wardrobe. Bed very comfortable and clean. Breakfast was lovley with lots of choice and full English cooked to order. Had a nice overnight stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Perfect and great staff
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
The hotel is in lovely woodland and staff are friendly. Our room was a bit tired but clean. Beds weren’t comfortable unfortunately but the breakfast was excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Another fabulous visit, great staff, spotless room. Returning again next week !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay, wonderful breakfast and staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast. Great Service.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Amy

Liked: Cleanliness, amenities
Clean and tidy, fresh towels every day, staff were friendly...most of the time
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Our room was lovely and spacious with a comfortable bed and clean bathroom. The hotel was clean throughout and sat in pleasant grounds. We found the staff were welcoming on arrival and polite friendly and professional throughout our stay. We enjoyed using the pool, and restaurant.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Lovely stay here, quiet location, excellent facilities
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and find it very comfortable and convenient.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, room comfort

Great hotel booked at short notice !

Lovely location, nice and quiet and good food / breakfast, all the staff were really friendly and couldn’t do enough for me! The hotel itself could do with an upgrade as it doesn’t do the location and staff justice! That said don’t let my comment put you off I will definitely stay here again when working in the area
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location

Lovely comfy beds and great food
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

Lovely hotel, hidden gem with good sized pool. Good food and drinks and room were a good size. Staff all friendly and helpful
Stayed 1 night in May 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely getaway: nice relaxing swim and steam room, wonderfully comfortable rooms and a delicious breakfast
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay , breakfast always freshly served.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort

Lovely hotel

Friendly, helpful staff, clean hotel
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Sudhakar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay, great price and great offerings

Great Place to stay, use of spa facilities included in the price.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort

Nice tranquil modern hotel

Lovely hotel in the middle of the countryside, very tranquil, nice modern clean room, quiet at night. Enjoyed the leisure centre, good facilities apart from lack of hot tub.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Great food , freshly cooked breakfast.
Stayed 1 night in Jul 2024
Verified

8/10 Good

wayne

Liked: Cleanliness, property conditions & facilities, room comfort
Have stayed here twice now when attending meetings in our office in Shotton. The grounds a nice and the rooms large and there is free access to the pool and gym on site.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Mairwen

Liked: Cleanliness, staff & service, amenities
Lovely attentive staff. Good food. The property is very tired.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, outstanding breakfast

Great stay over two nights . Food fresh , well cooked . Breakfast is always amazing as freshly cooked for you . Good continental aswell.
Stayed 1 night in Apr 2025