「We’ve used Hotels.com for years and have always had good experiences — until now. This particular booking was deeply disappointing. The apartment was nothing like the listing described, and certainly not worthy of the 5-star rating shown on the site. It was damp, smelled musty, and there were visible signs of moisture damage — possibly even mold.
We tried to contact both the property and Hotels.com during the stay. The property never responded, and despite our detailed complaint, Hotels.com...
「We’ve used Hotels.com for years and have always had good experiences — until now. This particular booking was deeply disappointing. The apartment was nothing like the listing described, and certainly not worthy of the 5-star rating shown on the site. It was damp, smelled musty, and there were visible signs of moisture damage — possibly even mold.
We tried to contact both the property and Hotels.com during the stay. The property never responded, and despite our detailed complaint, Hotels.com...
「Yann and Eva have us easy instructions to get inside the property and parking was easy and secure. Both of these were important to us as we travelled with a large car.
The flat itself was even more spacious and well presented than we imagined, and the location was perfect , just a three minute walk to the beach or ten minute walk to the main tourist area .
The price was one of the best in Antibes that accommodated our family.
If we are lucky enough ever to come to Antibes again we would...
「Yann and Eva have us easy instructions to get inside the property and parking was easy and secure. Both of these were important to us as we travelled with a large car.
The flat itself was even more spacious and well presented than we imagined, and the location was perfect , just a three minute walk to the beach or ten minute walk to the main tourist area .
The price was one of the best in Antibes that accommodated our family.
If we are lucky enough ever to come to Antibes again we would...
「Logement propre mais un peu vieillot. Agréable pour un week end. Seul bémol, les volets qui ne ferment pas laissant entrer les lumieres du lampadaire et de la rue toute la nuit」
「Logement propre mais un peu vieillot. Agréable pour un week end. Seul bémol, les volets qui ne ferment pas laissant entrer les lumieres du lampadaire et de la rue toute la nuit」
「The unit was very dirty with food crumbs on the kitchen counter and greasy fingerprints on the cupboard doors. The worst part was the sewer gas smell that permeated the unit that started while we were sleeping. It was so bad we had to keep the bathroom door closed and we avoided going in!! And there was only the one bathroom. We told the host of the problem and got no response at all. The redeeming quality of the apartment is the fantastic location.」
「The unit was very dirty with food crumbs on the kitchen counter and greasy fingerprints on the cupboard doors. The worst part was the sewer gas smell that permeated the unit that started while we were sleeping. It was so bad we had to keep the bathroom door closed and we avoided going in!! And there was only the one bathroom. We told the host of the problem and got no response at all. The redeeming quality of the apartment is the fantastic location.」
「The apartment is in a great location — walking distance to all popular areas. It can be a bit noisy at night because there’s a restaurant on the first floor, but overall it’s a convenient and comfortable place to stay.」
「The apartment is in a great location — walking distance to all popular areas. It can be a bit noisy at night because there’s a restaurant on the first floor, but overall it’s a convenient and comfortable place to stay.」
「This is a perfect location and apartment. The only issue is the lack of an elevator and the apartment is on the top floor. It would have been nice to know that ahead of time.」
「This is a perfect location and apartment. The only issue is the lack of an elevator and the apartment is on the top floor. It would have been nice to know that ahead of time.」
「Tolle kleine und sehr saubere Wohnung mitten im Stadtzentrum von Marseille. Alles perfekt fußläufig erreichbar. Unsere Kinder waren vom Bett auf der Empore begeistert. Sehr empfehlenswert.」
「Tolle kleine und sehr saubere Wohnung mitten im Stadtzentrum von Marseille. Alles perfekt fußläufig erreichbar. Unsere Kinder waren vom Bett auf der Empore begeistert. Sehr empfehlenswert.」
「Location of hotel is excellent: 5 min walk from train station and lots of restaurants nearby.
Room was clean, bed was comfortable and convenient for 2 people. Only thing was that only one pillow provided and hallways outside the room have a unique smell, sometimes like urine.
Hotel is shared with town residents.
Overall, would recommend!」
「Location of hotel is excellent: 5 min walk from train station and lots of restaurants nearby.
Room was clean, bed was comfortable and convenient for 2 people. Only thing was that only one pillow provided and hallways outside the room have a unique smell, sometimes like urine.
Hotel is shared with town residents.
Overall, would recommend!」
「Love the location. Close to the beach, shops and restaurants. Host was very helpful and responsive. Bedroom had blackout drapes which we prefer and best of all, the AC was cold which was much appreciated. Thank you for the wonderful stay.」
「Love the location. Close to the beach, shops and restaurants. Host was very helpful and responsive. Bedroom had blackout drapes which we prefer and best of all, the AC was cold which was much appreciated. Thank you for the wonderful stay.」
「I was smitten by this charming and cozy apartment. Located only a two minute walk from the beach Plage du Midi, it is perfectly located for a quiet and bucolic stay in Cannes. All the amenities were available for our family of 3 to have a wonderful 9-day stay, I would highly recommend this property for a family wanting to enjoy and feel like they are "living" in Cannes.」
「I was smitten by this charming and cozy apartment. Located only a two minute walk from the beach Plage du Midi, it is perfectly located for a quiet and bucolic stay in Cannes. All the amenities were available for our family of 3 to have a wonderful 9-day stay, I would highly recommend this property for a family wanting to enjoy and feel like they are "living" in Cannes.」
「Good for young party goers ONLY. Above an extremely loud restaurant for 300 people with loud music, techno DJ, live performers, inebriated guests until 2 am. Building front entrance always propped open by staff or random diners (all men) who would be sitting on the staircase smoking. Did not feel safe as a woman walking up 3 flights to my apartment. Nice location and new appliances. Clean enough but not thoroughly, corners not wiped, shower with mold. Bed comfortable. No couch just second bed.」
「Good for young party goers ONLY. Above an extremely loud restaurant for 300 people with loud music, techno DJ, live performers, inebriated guests until 2 am. Building front entrance always propped open by staff or random diners (all men) who would be sitting on the staircase smoking. Did not feel safe as a woman walking up 3 flights to my apartment. Nice location and new appliances. Clean enough but not thoroughly, corners not wiped, shower with mold. Bed comfortable. No couch just second bed.」