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"swim up bar could of been bigger "

"Facility was clean. Buffet was great. Omelette station in the morning was the best! Was kind of disappointed, the Italian restaurant wasn't open our first four days there, they finally did open and didn't let us know. So never got to eat there. The beach is across the street, free access is great, but then you are paying $7 per chair, per float, per umbrella, so that adds up day after day. Also paying for drinks and food on the beach day after day gets expensive. Air conditioning in the room worked when it wanted to, was 85 in the room most mornings. Loretta the activity coordinator was so great and fun. Activities every night. The spa!! Best massage I've ever had! All the staff were great. "

"The authentic breakfast options were great and the rooms were clean however you can see the flaws the rooms ex( missing paint, touch repairs, pool area etc). The area of the hotel during the day is ok but at night can be slightly questionable. "

"Went to a different hotel "

"Staff were fun and very attentive. Shuttle service was prompt and you definitely had options. Pool area clean and loved the swim up bars. Overall, a nice resort to visit to relax or have a good time."

"Nice place "

"A lovely stay at a beautiful resort. Lots of friendly faces and the Jamaican food was delicious."

"We had a really enjoyable stay at Hotel Riu Palace Jamaica overall. The pools were clean and well-maintained, and the staff truly stood out — everyone was friendly, attentive, and made us feel welcome throughout the trip. The food was excellent for the most part. Nearly everything we tried was delicious and well-prepared. The only exception was the lobster, which unfortunately was overcooked and rubbery both times we ordered it. The room was a bit dated and had a few minor issues, but nothing that significantly impacted our stay. Entertainment wasn’t their strongest area, but there was still enough to keep things enjoyable. All in all, it was a great vacation. The positives definitely outweighed the negatives, and we would absolutely come back."

"Check in was a disaster. "