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"Great staff, the property smells good, good amenities, and beautiful rooms! Walkable to the mall and super close to the train station and trams/bus. "

"One of the nicest hotels I've stayed in bar-none. Room was massive with a gorgeous night view. All room amenities could be controlled via the tablet in the headboard, including AC, TV and info about Beppu. Within walking distance of Beppu Station as it's just up the hill. Parking offered from venue across the street. Bathroom had a full soak tub with a powder room, and a segregated toilet. room. Beds were comfortable and big. Rooftop pool was a joy to experience, with heated guardrail-less pools that have stone chairs built into the pool overlooking Beppu and the mountains. Onsen was decent, but could use a servicing to remove lime scale. Will be back again"

"Beautiful view from our room, great hot spring."

"ホテル内全般、室内、大浴場含め 大変清掃が行き届いていました。 朝の清掃スタッフの皆さんの挨拶含め、対応は素晴らしかったです。"

"Great size of room, good location."

"The staff was fantastic. Rooms were super clean. "

"The traditional style and super friendly and helpful staff were awsm. The Onsen experience amazing. "

"Great onsen"

"Everything was great! We loved all the amenities such as free ice cream, Yakult, laundry and more. The staff was very kind and helpful. The eight private onsen were also all amazing although at time there was a long wait for them. "