"Staff were polite and courteous even walked us to our room. We loved our room it was so pretty and the shower/bathub was so spacious. One of the best hotel during our 1 mth trip. We will be back here if we visit kumamoto again. Near Xmas the Xmas mkt was right downstairs. Mall is connected to the hotel super convenient!"
"If you come, allocate some time to visit the amenities. The amazing amount of amenities is very hard to beat from the public and private baths, free ice cream, Yakult, and warm soba. "