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THE GENERAL KYOTO Shijyo Shinmachi

3.0 star property
Hotel with a 24-hour front desk, 2-minute walk to Shijo Street

Choose dates to view prices

In the heart of Kyoto, THE GENERAL KYOTO Shijyo Shinmachi offers a serene retreat with laundry facilities and in-room WiFi. Take advantage of a 24-hour front desk, an elevator, and refreshing water dispenser. Helpful staff have left lasting impressions on previous guests.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is ￥22,514
￥24,765 total
Nov 16 - Nov 17

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Down comforters, cribs/infant beds, free WiFi, bed sheets

Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Hair dryer
Toilet with electronic bidet
Private bathroom
Designer toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Down comforters, cribs/infant beds, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Hair dryer
Toilet with electronic bidet
Private bathroom
Designer toiletries
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old) | Down comforters, cribs/infant beds, free WiFi, bed sheets

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Hair dryer
Toilet with electronic bidet
Private bathroom
Designer toiletries
  • 35 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Down comforters, cribs/infant beds, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Hair dryer
Toilet with electronic bidet
Private bathroom
Designer toiletries
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Down comforters, cribs/infant beds, free WiFi, bed sheets

Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Hair dryer
Toilet with electronic bidet
Private bathroom
Designer toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs) | Down comforters, cribs/infant beds, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Hair dryer
Toilet with electronic bidet
Private bathroom
Designer toiletries
  • Sleeps 3
  • 2 Twin Beds

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￥74,256 total
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About the neighborhood

Map
604-8214, Kyoto, Kyoto, 392 Mukadeyacho Nakagyo Ward

What's nearby

  • Shijo Street - 2 min walk - 0.2 km
  • Nishiki Market - 7 min walk - 0.6 km
  • Nijō Castle - 15 min walk - 1.3 km
  • Kawaramachi Street - 15 min walk - 1.3 km
  • Kyoto Tower - 3 min drive - 2.4 km

Getting around

  • Karasuma Station - 4 min walk
  • Karasuma Oike Station - 11 min walk
  • Itami Airport (ITM) - 59 min drive

Restaurants

  • ‪本家第一旭烏丸店 - ‬2 min walk
  • ‪焼きとん サカマル酒房 - ‬3 min walk
  • ‪膳處漢(ぜぜかん) ぽっちり 京都店 - ‬2 min walk
  • ‪錦 セアブラノ神 - ‬1 min walk
  • ‪京都四条くをん - ‬1 min walk

About this property

THE GENERAL KYOTO Shijyo Shinmachi

Hotel near Nishiki Market
Close to Kawaramachi Street and Nijō Castle, THE GENERAL KYOTO Shijyo Shinmachi provides amenities like laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), a 24-hour front desk, and a water dispenser
  • An elevator and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at THE GENERAL KYOTO Shijyo Shinmachi have comforts such as pillow menus and air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Down comforters and cribs/infant beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • 43-inch flat-screen TVs with satellite channels

Similar properties

Property amenity

THE BLOSSOM KYOTO

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.6 out of 10, Exceptional, 2,384 reviews
The price is ￥33,486
￥36,835 total
Nov 19 - Nov 20
THE BLOSSOM KYOTO

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 3500.0 per day
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Towels fee: JPY 0 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Crib (infant bed) fee: JPY 1100.0 per night
  • Rollaway bed fee: JPY 3500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

THE GENERAL KYOTO ShijyoShinmachi
THE GENERAL KYOTO Shijyo Shinmachi Hotel
THE GENERAL KYOTO Shijyo Shinmachi Kyoto
THE GENERAL KYOTO Shijyo Shinmachi Hotel Kyoto

Frequently asked questions

Is THE GENERAL KYOTO Shijyo Shinmachi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at THE GENERAL KYOTO Shijyo Shinmachi?

As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at THE GENERAL KYOTO Shijyo Shinmachi on Nov 16, 2025 start from ￥22,514, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at THE GENERAL KYOTO Shijyo Shinmachi?

This property doesn't offer parking.

What time is check-in at THE GENERAL KYOTO Shijyo Shinmachi?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at THE GENERAL KYOTO Shijyo Shinmachi?

Check-out is at 11:00 AM.

Where is THE GENERAL KYOTO Shijyo Shinmachi located?

Located in Downtown Kyoto, this hotel is within a 10-minute walk of Shijo Street and Nishiki Market. Kawaramachi Street and Pontocho Alley are also within 1 mi (2 km). Karasuma Station is only a 4-minute walk and Karasuma Oike Station is 11 minutes.

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Reviews

THE GENERAL KYOTO Shijyo Shinmachi Reviews

9.8

Exceptional

9.6

Cleanliness

9.8

Amenities

9.8

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 107 out of 120 reviews
Rating 8 - Good. 12 out of 120 reviews
Rating 6 - Okay. 0 out of 120 reviews
Rating 4 - Poor. 1 out of 120 reviews
Rating 2 - Terrible. 0 out of 120 reviews

Reviews

10/10 Excellent

NEELAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean room, excellent service
Stayed 2 nights in Oct 2025

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, spacious and clean room. Staff was helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lounge for relaxing after a day of sightseeing. Staff was all wonderful. Clean comfortable rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pantelis

Liked: Staff & service, amenities, property conditions & facilities
My stay at the general kyoto was my favorite of my travels. The staff was incredibly accommodating, even with special requests. The hotel was very clean and offered many amenities, and it was very affordable. Cannot recommend enough!!
Stayed 3 nights in Sep 2024

8/10 Good

Yi-Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities, room comfort

Perfect stay

Super wonderful staff. All my needs were taken care of in a way that exceeded my expectations. Manager was extremely kind and competent.
Stayed 14 nights in Nov 2024

8/10 Good

ROBIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main shopping area. Breakfast didn’t look that great, only a very limited buffet. Friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a nice and quiet lounge to relax and enjoy some snacks with the added comfort of reliable internet to do some work. The location is convenient to getting around Kyoto either by walking, bus, or train.
Stayed 2 nights in May 2024

10/10 Excellent

JEONGMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect. Highly recommend. Spacious and cozy room, Great lounge service.
Stayed 3 nights in Jun 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable hotel with nice decor and touches, such as high quality tea, free drinks in lounge, high quality duvets, etc. The bathroom was fantastic and generous room size. Tons of dining options nearby and walking distance to Gion.
Stayed 7 nights in May 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel. The rooms are very new and slightly larger than your standard room in Japan. Beds were comfy, bathroom was spectacular, and the lounge had free drinks and snacks. About a 10 minute walk from the subway. Would highly recommend this place!
Stayed 2 nights in May 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the beds to be too firm, but have found that it is common in Japanese hotels.
Stayed 4 nights in Dec 2023

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attractive, quiet, well located. Terrific service

This is one of the nicest boutique hotels I’ve stayed in. Refreshing, calm, & quiet with modern decor. Located near downtown. Extremely helpful staff — consistently. Best coffee I’ve ever had in a hotel, and available fresh 24/7. They even have a quiet public area to veg in, and offer wine & treats in the afternoon. I definitely would stay there again.
Stayed 4 nights in Mar 2023

10/10 Excellent

Moe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious fresh room and great location

We stayed here for two nights and very happy with our stay. The room was fresh, spacious and tastefully decorated, and the staffs were friendly and helpful. It’s located right by the city center, and we could find many nice cafes and restaurants in the neighborhood. The water pipe? drainage? sound was rather loud when guests above our room was using shower, but otherwise everything was great! We would gladly stay here again.
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, with large, well-appointed rooms in an area that is convenient for accessing things in Kyoto. The hotel staff members were excellent, so friendly and helpful. I forgot to make a dinner reservation for my first night in Kyoto, and the two ladies working the front desk called five places for me, and the one I visited was recommended by the hotel staff member and was incredible! The hotel also has a nice lounge. Great stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

momoko

Liked: Cleanliness, amenities, property conditions & facilities
Clean but there was a pair of chopsticks at the bedside table when we went inside the room. A bit strange. Details are important. Overall good so keep it up!
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast here is fantastic, healthy, and energizing - definitely worth including in your stay! The lounge also includes complimentary snacks and beverages during the day and evening, which was a nice touch. The room was clean and quiet, and very nice modern bathroom. Staff were friendly and helpful. Overall this is a great boutique hotel in central Kyoto. In the lobby, a helpful book of recommended local restaurants was a great resource. Definitely eat at Kuon udon restaurant a few doors from the hotel - delicious and authentic experience!
Delicious breakfast with multiple options!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jiuyi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience overall. Friendly and professional staff. Clean room. Lovely lounge experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FUN AND COMFORTABLE
Stayed 4 nights in Sep 2025

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uns hat das Hotel total überzeugt, es gibt nicht das kleinste auszusetzen. Da können sich manche Hotelketten eine Scheibe von abschneiden. Super Personal, vielen Dank für den tollen Aufenthalt!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with spacious rooms and well designed bathrooms. Soothing colours and decor. I liked the location as it was a short walk from many points of interest and a subway stop but outside of the tourist zone.
Stayed 2 nights in Jul 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel. Very clean. Nice bathrooms. I LOVED the fact that there was onsite coin laundry. They also had a nice afternoon lounge with some drinks and snacks. Breakfast selection was limited, but freshly prepared.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
I can’t recommend this hotel highly enough, it was fantastic!! I stayed with my 2 teens (we know they can be ahem a challenge to delight) and they are raving too! Loads of space, huge well appointed room and bathroom, fabulous lounge which we took full advantage of. Really walkable, delightful staff and breakfast to die for. We will be back for sure!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! Highly recommend!

Amazing hotel! Highly recommend it. Clean, walking distance to everything, great happy hour.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay hotel in Kyoto!

The General Kyoto Shijo is the best hotel! This is my second time staying there and it did not disappoint. It is very clean, the staff is friendly and it is close to Nishiki market and lots of other amazing sites in Kyoto.
Stayed 4 nights in Jun 2025