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"Very friendly and helpful staff, large rooms, comfortable stay"

"Breakfast was nice. Room was clean. Near the station too."

"Not only Oyama but also all of this hotel group in anywhere is excellent."

"Amazing service and the bath on the first floor was great too. Truly an awesome experience. And there’s a real nice coffee shop nearby and a great ramen shop too."

"Liked that there was a fridge and microwave in our room and an onsite onsen. Although sad that the women's onsen doesn't have a cold plunge or sauna like the men's. Provided pajamas, onsen towels and disposable slippers were good additions. Breakfast was ok.Thanks for a lovely stay."

"良かった"

"The location is excellent by being close to trains, buses, and department stores. The room was tiny but clean. There was no safe to keep your valuables, or a microwave in the room. It was a bit odd to heat up your food in another floor and take it to your room using an elevator. The room cannot be used between 10am and 3pm if you want it to be cleaned, which was a major inconvenience forme."

"So close to the station and very easy to access Omiya station."