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"Helpful & courteous staff... clean and big room ... "

"Guest service and concierge was very helpful, property location is amazing"

"Breakfast had a lot of variety though the food tasted ordinary. What I like best about the hotel is the convenience as it's next to KL Sentral and Nu Sentral mall, which is good for public transport users like me and easy to get to the airport and buy stuff."

"Everything was excellent, we loved staying there. Thanks "

"Clean room . Must go early for breakfast "

"The air freshener in the lifts was so strong it made me nauseous being in such a small space with such a strong scent "

"Pros: 3 adult stayed in club room. Got upgraded to twin tower view room. Mai and her team in club room were brilliant. Free laundry limited to 5 items per day is such a god sent. Checked in at club room is a plus. Huge club lounge with fab views. Cons: no more premium champagne which we were looking forward to. We weren’t told what we were served when we asked for champagne. When approached to see what they were, found out it was sparkling wine and was told it was from Spain which was rather odd - not a cava but sparkling chardonnay (from Spain apparently….).Staff members serving drinks need to be more transparent and well trained in this regard. Food and drinks were no longer premium. Spread were a lot more premium in the past.Bring back the Bollinger!"

"Amazing breakfast with both western and local options. Loads of selections."

"Amazing location, beautiful hotel, and a great stay overall. Everything from the ambiance to the comfort made the experience truly enjoyable. Highly recommended! "