4/10 (不満)
Boris
家族旅行
2024 年 1 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay away!!!
STAY AWAY if you can!!! Everything started good in the beginning. After few days toilet started warming once in a while (didn't flush every time and takes about 40 minutes to fill the tank). Complained few times but unfortunately sabai sabai😊. No cleaning whatsoever, you have to go to reception and ask for toilet paper and fresh towels. The room is full of mildew and when told the reception the answer was it's ok. By the end of our stay we had to fill toilet water tank with the small water hose to flush. Last night was the punch line. Told the receptionist that toilet doesn't flush again and no water is filling the tank. They send a woman with a toilet plunger, who gave me a plunger and left. She told us that guy will come to fix the water in 20 minutes but guess what happened? I had to plunge it myself, no one came to fix the water and somehow all water stopped including shower and sink. Had to check out and go to the airport dirty but the owner and receptionist was extremely polite when taking our money upon check out. When told the owner about all the problems, he smiled, said ok and asked me where are we going. Is that important to where we are heading? To make it short, the place is good if you don't care about anything, used to living in the jungle without simple amenities. Otherwise there is a great place almost across the street we found with great food, pleasant owners and looks very clean compared to extremely bare minimum we encountered for over two weeks.
Boris
2023 年 12 月に 16 泊滞在
