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"All well"

"The hotel was a bit difficult to find and access at first, but once inside, it was very clean, spacious, and located in a nice area. The bed was comfortable, the staff were friendly, and breakfast was on point. However, the outdoor onsen didn’t appear very clean, so I didn’t use it. The biggest disappointment was the view of Mount Fuji. I booked this hotel expecting an unobstructed view based on the photos, but the view was restricted and not as advertised. Overall, it’s a decent and very clean hotel with great staff, but the lack of the promised Mount Fuji view was a letdown."

"Unique experience, great for a short stay. Private onsen available to book as well as a public onsen. Provides free shuttle to train station, but location is kind of awkward if you are wanting to do shopping. Highly recommend bike rental. Great park right across the street! "

"Perfect place to stay. Its so clean, the staff is friendly, there is free shuttle by the hotel to/from Kawaguchiko station every 10 mins which takes literally 2 mins. Breakfast is included, very close to the kawaguchi lake. Highly recommended."

"Nice view of Mt. Fuji from the room."

"The hotel description is very misleading. The rooms are extremely small, and the double room is one tiny bed (the same size as one bed in a twin room). The decor is extremely outdated, the bathroom is tiny, and you cannot change the heating in the room by yourself meaning it is either too cold or too hot. You need to call reception to adjust the temperature. The Onsen was fine. Definitely very overpriced for what you get."

"A great central location. Perfect location for Fuji-Q. Just steps away. Easy access to busses. Great rooms with beautiful view."

"The staff provided courteous service."

"We did select a room with a Mt Fuji view but i should have selected one with lake view. those are much better. The food was really good (breakfast and diner). Transportation could be improved around the lake (difficult to find a bus after 5pm and taxis are also very sparse)"