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"Breakfast is excellent; room is very nice; convenient located; friendly and helpful staff"

"Clean, staff are excellent, breakfast is okay."

"Good location, modern design. English speaking staff are all helpful. Self service laundry machines are wonderful."

"Second stay at this property. Spacious and elegant rooms, great amenities, and centrally located. Less than 20 minute walk to Kanazawa Station (or take the hotel shuttle), 5 minutes to Kanazawa Castle, 2 minutes to Omicho market. Staff is very helpful as well. Highly recommend."

"A beautiful place and a real honour to stay here as a westerner. Robes and amenities were provided and the baths were excellent including an outdoor area. Very helpful and friendly staff made us feel welcomed. There was even a mini stamp rally around the building which was great for us and our teen child to explore. The building interior was like a maze with beautiful objects and resting places all around and overlooking the garden."

"Very close to station. Efficient staff. Good value"

"Great room size and view. Friendly staff and great location. Good coffee machine. "

"Although the Hotel Intergate Kanazawa is in a busy part of town, the hotel itself is located in a quiet alley off the main drag. We found check in to be somewhat rushed and impersonal, as we were ushered immediately to a kiosk where it was required we check in electronically. Staff here seemed harried and did not offer the personal touch and care we received at our hotel in Tokyo. That being said, the hotel offers an incredible number of complimentary, excellent quality food and drink throughout the day. Perhaps this is the reason there were so many Western tourists staying here, some who seemed to take "advantage" of the free stuff. Perhaps that grasping attitude is the reason staff seemed a bit impatient with tourists. Our room, which was a superior twin, was large and well-appointed. We loved the separate toilet/shower rooms, and the sink outside those spaces. The "onsen" on the second floor is a great amenity! Overall, we loved our three -night stay here, but wished the staff had been more accommodating. Kanazawa is lovely, but we found it overrun with tourists when we visited around the third week in April (past sakura time). As with any popular tourist destination, one can find wonderful hidden gems that tourists don't know about. Look for those! "