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"The shuttle ride up to the onsen is a treat in itself - beautiful views of Japans incredible landscapes. The staff are incredible. The welcoming experience was the best we’ve encountered. We enjoyed a private onsen and were awed by the beauty and peacefulness of it. The food was so fresh, exquisite and filling! The attention to detail from prepartion to serving of meals is unmatched. We really appreciated the patience of the staff to help us understand how some items are to be eaten. The hotel itself is older and could use some updates. However, it is a gem and we hope to come back on our next trip to Japan."

"from USA was really nice they treaded like family speaks English pretty well"

"Amazing stay at this hotel. The onsen is very picturesque and the all inclusive aspect and food available was high quality. We also really enjoyed the massage chairs and ping pong. Exceeded our expectations."

"Ok"

"My japanese is currently at an N5/N4 level but the staff spoke great English. Great place to stay"

"It was within comfortable walking distance from INAKITA station. It was the only available closest hotel when i booked for a last minute trip here a few days before. I found a familiar restaurant, SUKIYA nearby where I had my delicious lunch. Happen to stumble upon a cosy McDonald’s when I was exploring the area near Ina park where the cherry blossoms were in full bloom! There is a direct bus to the Takato Castle Ruins at Inakita Station. See the bus timing chart. Hotel was like a resort with a very nice public bath. The room is spacious, comfy with the usual Japanese standard toilet & bath."

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"I recently stayed at Komagane Kogen Resort Linx, and it was an absolutely fantastic experience! From the moment I arrived, the staff was welcoming and attentive, making check-in quick and seamless. The room was spacious, clean, and beautifully decorated, with a comfortable bed and all the amenities I needed. The view from the window was stunning, adding to the relaxing atmosphere. The highlight of my stay was definitely the hot spring. The onsen was well-maintained, with crystal-clear, soothing water at the perfect temperature. The serene setting made it the ideal place to unwind after a long day. There were both indoor and outdoor options, allowing me to enjoy the peaceful surroundings while soaking in the warm, mineral-rich water. Breakfast at the hotel was delicious, offering a variety of fresh and well-prepared dishes. The overall service was top-notch, and every staff member I encountered was polite and eager to help. If you’re looking for a relaxing getaway with comfortable accommodations and an amazing hot spring experience, I highly recommend Komagane Kogen Resort Linx. I will definitely be returning in the future!"

"I've used this hotel many times for more than one week at a time, but they never greet me such as "Welcome back!" or "Thank you for using the hotel always." They are always too business like. I hope they are a bit more friendly. The hotel is very comfortable to stay though!"