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"They say to never judge a book by its cover and this also holds true for some hotels. Dean Court looked nothing if not stately in the pics and our expectations were high as we arrived in York. The good news, the location is great - close to the most wonderful shopping. Valet parking was also a treat. That said, the hotel itself feels like a lower-end motel masking inside a wonderful exterior. The first room we were shown had no windows and there are, apparantly, four of those rooms. We were moved to a room with great windows, although the only rooms with AC are the interior no-window rooms. Most of the staff were pleasant except for the lady at the front desk who never lifted her head on a few occassions we passed by. The breakfast is so, so, but with attentive servers. Great location. Great exterior. Not a great choice for us. "

"Hotel location excellent, room adequate, our room view of building site a bit disappointing. Breakfast was satisfactory. Staff were excellent"

"Perfectly serviceable hotel, nothing special. Location off of a main road through town. Pub was a bit naff and smelly, but the room was nice although it was so hot, they did provide a fan which we used."

"All good"

"Staff were friendly and courteous. The hotel and our room were clean, updated and in great condition. The only ding is that our room did not have a smart TV or other viewing options outside of local TV channels."

"Nice selection of breakfast, the staff was extremely helpful "

"Room was clean and adequate for 1 night stay. Bed comfortable and large even though expecting only a double. Pillows extremely firm as over filled - would have been nice to have 1 firm and 1 soft. Bathroom clean; however shower cubicle extremely small. I m glad we are not of a large size. The grouting needed a good clean. An impressive building with some lovely areas; however the old rugs on the floor are extremely tired- looking! A rather tired look throughout the hotel. Staff were very friendly, courteous and helpful."

"Door staff, Concierge and reception very friendly and very helpful. Hotel is indeed grand, quiet from busy York central and very relaxing to stay. Bar 106 is a good place to start"

"Lovely hotel, just a short walk to the city centre. Steam room and sauna were a nice extra- didn’t use the pool"