ハイランド ウェスト ホテル

「プールは利用できませんでした。残念。スタッフの方々も親切で、お部屋はとても清潔でゆったり過ごすことができました。シャワー室のアルガンオイル由来のボディランsoapやシャンプーなどにも癒されました。また是非泊まりにいきたいです。」

「朝食が非常に良かったです。種類は少ないですが、必要なメニューが美味しく、バランス良く揃えてあります。」

「朝食の内容がとても良かった。」

「Clean, friendly staff and close to shops, restaurants and other facilities like cinema. Public transport by the door」

「Excellent stay, only the bed was way too soft for my personal liking. Thanks again.」

「Nothing」

「We particularly liked the coffee/tea self-serve that was available 24/7」

「The worst hotel I have ever stayed. Front desk service is worse than what can be imagined. Sometimes ask for the same thing 3 times regardless by phone or face to face and still being ignored after told they would do it soon, e.g.lack of body wash, no bath mat, etc.」

「Elija was a very friendly and informative front desk clerk, the room was fantastic as we had we friends together and we were able to sleep comfortably in each our own bed, rooms were very spacious and had all kitchen accesories.」

「広々とした部屋で快適。冬の閑散期という事もありリーズナブル。」

「Room is clean and comfortable. But Fitness, laundry, PC are all out of service during stay. Only one time, water stopped over the night. I don’t blame the hotel about water stopping but my experience was 2 stars」

「Excellent」

「The hotel is super close to Cambridge Sports Park- which was the reason for our stay. I was really impressed with how clean it was everywhere. Everything was spotless. The room was spacious- beds comfy. I needed extra shower towels and housekeeping had them delivered minutes after I asked for them. We ate at the restaurant both nights. Food and drinks and service were excellent. Highly recommend this hotel (and restaurant- Smash burger and wood fired pizza in particular!)」

「３週間滞在中、部屋の掃除が４〜５回来ない事が有りました。 隣まで来てるのに、なぜか一番端の私たちの所は忘れてしまったようです。 室内の椅子も汚れ染みがひどく、とても座れる状態ではなかったです。勿論変えてもらいました。TVもあったのですが、リモコンが使えなかったです。クレームを言って、４日後にやっと電池を替えてくれました。」