キングス クロス セント パンクラスのプールのあるホテル

「Unfortunately, one member of staff, Asif, was particularly rude, dismissive, and unhelpful. His attitude was quite remarkable and certainly not what one would expect from a property operating at this level. The interaction alone made the hotel feel far more like a one-star establishment than the five-star experience advertised. I was also rather surprised to discover the £4.50 “tray service” charge added to every room service order. Apparently, this is the cost of having the order brought to...