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"Clean and spacious room. We asked for more pillows three times and no one brought our pillows."

"I was amazed by the quality of the hotel, and when I entered my room, I saw “Welcome Luwano” displayed on the TV screen. I felt so blessed."

"Not what the picture suggested!"

"Hotel was amazing and clean. Room was very nice as well as the property. Staff were helpful and excellent! Would stay here again no questions asked. "

"Yes"

"Our room was excellent! Everything was very clean and the staff was great!"

"Our room was very clean and we enjoyed our stay. The area seemed very safe and parking wasn’t an issue at all. We would definitely stay again if in the area. "

"I spent two nights at the Omni and truly did not want to leave. My visit was exceptional from start to finish. My room was clean, quiet, and extremely comfortable, and the amenities were outstanding. The ambiance was so inviting that I found it hard to leave, though I was in town for a conference and spent much of my time on the mezzanine level. That space was also beautifully designed, comfortable, and very appealing. I ordered in-room dining, which arrived quickly, and everything was flavorful and perfectly prepared. Jessica from in-room dining took my order and even called after delivery to make sure everything was correct. She was professional, thoughtful, and attentive. The staff member who delivered my food was also incredibly kind and professional, and I wish I had caught his name. The front desk team was excellent at both check-in and checkout, making the entire experience seamless. Overall, I would highly recommend the Omni for its cleanliness, amenities, beautiful guest rooms, and exceptional staff. If I’m ever in Louisville again, I would absolutely stay here."

"The room was clean and pretty standard in terms of comfort. The AC did not work properly, it kicked out humid warm air. Hot tub and pool were"