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"スタッフの対応が非常に良い"

"It's seen better days. Quality of the meals was disappointing. Room was spacious and clean but the property in general is tired and needs upgrading. It's a bit on the outskirts of the main part of Yamashiro Onsen but there's a bus stop across the street if you want to get into town. We took it to get to Yamanaka Onsen and to Kakusenkei Gorge."

"I booked this hotel mainly for its airport shuttle. Even though there’s only one to the airport in the morning, they went above and beyond to help and accommodate me. The room was massive and provided absolutely lovely views. I do have tattoos so they had to be covered when entering the bath. The building is old and smells of moisture, which I think comes with running an onsen. Overall, I enjoyed my stay very much. "

"Spacious room with garden and onsen, warm and friendly service team "