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"This was our second stay here and despite the fact it is an older hotel, it’s well maintained and has lots of character. Love the breakfast included and the restaurant has the best Thai food in the area in my opinion. It’s a relaxing family friendly place."

"I appreciated the unexpected Happy Birthday serenade outside my room. Also, housekeeping paid a visit and left birthday greetings as well. :)"

"An amazing hotel in a fantastic location in Kata. Welcoming, hardworking and helpful staff. The hotel caters for Families with a fabulous kids club, it also caters for couples, friends and business travellers. The hotel is so pretty and very aesthetically pleasing. It was a lovely breakfast buffet. The staff make the hotel even more likeable. Our room was large and very clean and the pool view balcony was of a high standard. The hotel grounds have carp, and lovely restaurants and amenities. 5 stars cannot fault this hotel and we stayed for 3 weeks. Well done Novotel 👏 "

"The rooms were amazing, me and my friend had an amazing time. Everything was sparkling clean, the rooms were very spacious and luxurious. The hotel gave us slippers, towels, toiletries and even water for free. The staff was very polite, nice and friendly. Breakfast was also great with a great variety of food. Definitely highly recommended!!"

"Absolutely stunning. A hidden oasis in a tropical jungle 3 mins walk from the beach"

"Fantastic staff, friendly service. The room was amazing with a nice view of the beach. I would stay here again"

"Clean beach view, great water"

"Great hotel in Kata. We stayed as a large family group in April 2026. Check in was smooth and the reception staff were consistently helpful and friendly. We opted for the 1 bedroom suite and it was worth it- spacious and bright. Breakfast was great- lots of choice and the kids loved the low level kids section so they could choose their own food. Love that there is a couple of coffee machines so never a long wait for breakfast cappuccino! Pool area was clean, always beds available and slides are great fun. The sun shade over the kids pool was super for the hottest hours. Games room offers nice relief from sun too, we used it a lot to cool down and play some pool or our own board games. Super location for access to beach for sunset or the night market for a quick bite. Special thanks to staff Noi and Prai for being especially friendly and helpful during our stay- wish we'd noted down more names as lots of the staff we're kind to the kids and helpful during the stay. The only improvement could be a hotel bar for the evenings, so our adult family could gather while the kids played in the games room- the reception area is bright and clean but not great for sitting round chatting as a group. Would definitely recommend for family holiday."

"Fresh Breakfast, Friendly staff"