「Night staff was nice. Morning staff was basically useless and dismissive... Bed was so hard it hurt my back all night and could barely sleep. Book a 2 night stay. Said I was willing to pay for the night we stayed but wanted a different bed or a refund for second night.
Said the manager was not available so couldn't offer a refund, and all the room's beds were the same. Now I've wasted almost $200 on a room I never stayed in for the second night. Breakfast was meh. Whole first floor smelled super...
「Night staff was nice. Morning staff was basically useless and dismissive... Bed was so hard it hurt my back all night and could barely sleep. Book a 2 night stay. Said I was willing to pay for the night we stayed but wanted a different bed or a refund for second night.
Said the manager was not available so couldn't offer a refund, and all the room's beds were the same. Now I've wasted almost $200 on a room I never stayed in for the second night. Breakfast was meh. Whole first floor smelled super...
Jeffrey