Overall really nice, had a stain on the sheet when I arrived and they took.care of it right away.
Jeremiah
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Shiloh
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, friendly staff
Shiloh
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Hoijung
カップルで旅行
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good
Hoijung
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Keven
グループ旅行
2024 年 4 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great job renovating - rooms very nice
Keven
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Hannah
小さなお子様連れの家族旅行
2024 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful spacious rooms that even though the hotel is going through renovations doesn't detract from the quality. Pool is built for families in mind. Breakfast that surpassed many of others I've stayed at before. Very friendly and helpful staff that went above and beyond expectations. 10/10 will become my new frequent stay when I travel!
Hannah
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Wonzella
2024 年 4 月 7 日
I had my family come into town from Virginia for our Foster Mom’s 95th Birthday Party. I booked them a room at the Hampton Inn and Suites in Saginaw, MI. I booked it in my name because I was paying for it with my credit card and since I was a Saginaw resident I was told by the front desk staff that my incidental deposit was $400. That is outrageous for a one night stay. Since I didn’t cancel it by the cancellation date that I can’t get my money back. I was not trying to cancel, I was not aware of the $400 deposit until I tried to check in. I didn’t have the deposit so I had to leave and find some where else for them to stay. I feel this is ripping people off. When you get there to try to checkin thinking your deposit is going to be $50 then be told you have to pay $400 is insane. Just think of how many people lost their money because of this crazy policy. This needs to be addressed before more people get ripped off. This is nothing against the actual hotel, it’s the local policy that’s a rip off.
Wonzella
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Shalinthia
2024 年 4 月 6 日
良かった点 : 清潔度
Shalinthia
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Shalinthia
出張, 小さなお子様連れの家族旅行
2024 年 4 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only thing I was a little disappointed about was that the hotel shows that it has a Jacuzzi but, does not. They has remolded the entire hotel so the rooms are brand new. The pool was cold so I didn't get to enjoy it. The lady Mary at the front desk is very nice. Before checking into the hotel. I had left a really bad hotel that had bad service and two of the hotels rooms windows busted out and boarded up. A strange man walked up to me asking for money and no one was at the front desk for 20 minutes. When I came to al I has booked a bad hotel Hampton Mary greeted me with a smile and even listened to me tell her the shocking story about the Q Inn hotel 1 min way. Really nice lady. So I really was looking forward to the réflexion of the Jacuzzi. Thank you Mary for making me and my family feel safe.
Shalinthia
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
John、Newbury Park
2024 年 3 月 29 日
気になった点 : スタッフとサービス、施設のコンディションと設備
John
2024 年 2 月に 1 泊滞在
2/10 (非常に不満)
Tracey
カップルで旅行
2024 年 3 月 17 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
There was NO hot water - not even warm. I advised the front desk - they knew. Said during renovations - no hot water - entire 2nd floor. I asked to be moved. No could not as booked up for that evening. When I checked in they advised pool not operable during Reno. Did not mention there was no hot water. When I book a room, I expect 3 things - a clean, comfortable bed, a tv, and hot water. I checked out for the 2nd night but it cost me $70 more than planned. Expedia handled the cancellation- they were great!!!!! Thanks Expedia.