4/10 (不満)
Steve
カップルで旅行
2026 年 2 月 20 日
良かった点 : 清潔度、施設のコンディションと設備
My biggest complaint was the noise.
I requested a cabin that would be secluded so we could have some peace and quiet.
Management placed me near the back, which was nice. However, the complex was fairly empty so anyplace probably would have been "secluded".
That being said, we weren't there for more than a couple of hours when I noticed that there was a generator running nearby. I messaged Management to see why it was running and why I couldn't have been placed far, far away from it. No response!!
That night was quite noisy and VERY difficult to sleep. To make matters worse, the construction crew showed up at 8 am and started running another machine that sounded like a pump or something. This, along with the VERY LOUD beeping of a truck backing up was extremely disturbing!!!
I emailed Management and sent a message trying to find out why I couldn't be moved to a quieter cabin since I paid for 2 nights. Again, no response!
I chalked it up to experience and toughed it out one more night. But I decided to never return. Which is sad, because this has been our "weekend" getaway for quite sometime.
I tried to get a partial refund before checkout on the 2nd day so I could move to a Hotel that would be quieter. Again, no response.
The other problem I had was with getting fresh towels. It took 2 messages and a phone call just to get some fresh towels.
Steve
2026 年 2 月に 2 泊滞在
