「I stayed at the SpringHill Suites Orange Beach from April 2–5 and was very disappointed.
Check-in was smooth and the staff were friendly, which I appreciated. However, the cleanliness was unacceptable. Our first room had stained sheets and duvets, a dirty shower curtain, unswept floors, and residue on the wall near the towel area. Basic items like soap were missing.
I attempted to cancel through Expedia, but the hotel declined and instead offered a room change. The next day, I was moved, but the...
「I stayed at the SpringHill Suites Orange Beach from April 2–5 and was very disappointed.
Check-in was smooth and the staff were friendly, which I appreciated. However, the cleanliness was unacceptable. Our first room had stained sheets and duvets, a dirty shower curtain, unswept floors, and residue on the wall near the towel area. Basic items like soap were missing.
I attempted to cancel through Expedia, but the hotel declined and instead offered a room change. The next day, I was moved, but the...