ヨハネスブルグのバルコニーのあるホテル

「Overall we were only there for one night and one day of fantastic pampering. It was very nice. The spa therapist gave me the best massage I have ever had - and I have had a few. The road to the lodge could be better but this is not in the control of the spa owners. A mix up with the booking resulted in us missing our evening meal. Carmen did however provide and impromptu meal which was lovely.」

「客室もきれいですし、食事もおいしかったです。コーヒーやケーキのサービス、客室の冷蔵庫には飲み物のサービスもあり、本当に快適に過ごせました。スタッフの方々も気さくで親切な方ばかりでした。空港からは少し遠く、タクシーで30-40分（値段はR300）ほどでした。」

「This boutique hotel is special. Proximity to Rosebank premier amenities while being tucked away in a block close to the highway. The friendliness and helpfulness of staff was top tier. Room service, food and other add ins were not only affordable, but fresh, well presented and wide ranging. Really a perfect alternative to a stay at a cookie cutter hotel model. Please change very little about this place!!」

「They tried sending us to another location 」

「Aircondition wasn’t functioning, loadshedding was also a problem and the hotel doesn’t provide alternative for the guests during these times. The guest is left on his own to remain in the dark rather than turning on a generator to keep their guest comfortable. Basically, friendly are most of the staffs, from the cleaning staff to the bar‘s. The reception staff need improvement on their customer service. However, a tall guy in the reception was very friendly and attended to my needs and as him do...

「Our stay was great, staff were very friendly and of good assistance. Your parking area is too far from the rooms especially when it is loadshedding. The past 2 days of our stay the water in our room was cold and we reported that to the manager during checkout, she apologies and requested us to report any problems as soon as we encounter the problem. 」

「Was great! Went for a spa day and night and the service was amazing. They took our bags to the room, checked us in at the spa and made sure we rolled into the room after our treatments. Better than expected」

「ここを利用するのは2回目です。ビジネスホテルとホテルの中間といった感じの客室ですが、不満は全くありません。ネットもフリーで朝食込み。朝のフライトで注文しても食事が出てこないというイライラがありません（なので今回も利用しました） 少し残念なのは朝食バイキングの種類が以前よりも減ったこと。前は生のサーモン等がありましたが、今回はベーシックな朝食メニューといった感じでした。 フロントの対応も早いし、空港送迎もあるのでとても便利です。」

「Enjoyable 」

「We booked Graystone 77, but where on arrival told to go to Hydropak without further explanation. We contacted the accommodation a week before arrival to fix time and check in. Extremely slow and unfriendly reply. In fact up to our arrival at the city had no clarification at all. The accommodation had no TV and no internet working, only one towel per person ( no hand towel or face cloths), there was 1 wine glasses for 4 of us, shower tap etc loose. It’s right on a extremely busy street and...