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"The room is clean, friendly staff but breakfast is very basic. "

"Everything is good especially staffs"

"I love everything about this place. The atmosphere, beautiful hot springs, very nice host. Checkout was smooth, food was delicious "

"They, the staff, exceeded my expectations . Courteous, helpful, kind and pleasant are words that I would use to describe them. Everyone greets you with a bow and civility, right down to the hardest workers in the hotel. For that, i will surely come back. My stay at the Prince Hotel East was worth every yen and then some. I originally was suppose to stay at the Sunvalley Hotel, in Shiga Kogen. I lost my reservation there due to payment issues. I was hesitant about coming to the Prince Hotel. It was my first time. The room i stayed in was probably one of the best i have seen for the price. The next time I am in Shiga Kogen, i am staying at the Prince Hotel East, without a doubt."

"The staff were helpful nd so professional. The onsen was so clean and quaint. "

"It's a stunning hotel from the time you roll towards Hotel Green Plaza. When you get inside, again some wow factors, some very old vintage structural engineering marvels which you have got to appreciate. Ski-in-ski-out lockers for hotel guests are good, access to cortina is right out the door. Buffet breakfast has a good selection, dinner is also good. Can get extremely crowded during peak times. Rooms are nice with a blend of tatami x western style bedding - however mattresses were quite old for our rooms. You can defintely feel a difference after skiing/snowboarding all day. Location is a bit out of the way and buses can skip the resort so you should either have your own vehicle for convenience or need to plan very well for the shuttle bus. Overall we enjoyed or stay "

"All good, but need to consider bigger room bed for family with two kids"

"Great place to stay and super accommodating with everything!! They offer free shuttles and it was so easy to ski nearby resorts "

"Location is perfect being a few minutes walk to the train station, Yuzawa Kogen ski lifts, restaurants and shops. The food for breakfast and dinner buffets were excellent in quality and variety. We stayed 4 nights and was not bored of the spread. "