Find Hotel with a Concierge in Joetsu

"The Onsen was wonderful and relaxing, staff were extremely friendly and provided services like a pickup/dropoff at the train station and a shuttle to the entrance to the Snow Monkey Park. There was also a great view of the town from our window on the 4th floor."

"Our stay at Aburaya Tousen was a memorable experience. We arrived quite late but had no trouble finding the place. There are a few free parking lots around, which made things easy. Service stood out right from the start.. a staff member came out to greet us and helped carry our luggage from the gravel parking area. Check in was done while we were seated in a nice, modern lounge, with snacks and tea served. It felt very welcoming and thoughtful. We went for a more traditional Japanese style “Bath” room with futons on tatami, and honestly, it was very comfortable. The room was spacious and had a great layout, with a seating area facing a stream and the mountains.. really nice spot to just sit and take in the view. Everything was clean and well equipped, including the toilet and bath area. They do have more Western style rooms, but I’d recommend going for the Japanese-style for the full experience. The onsen is definitely a highlight. The public bath on level 7 is large and has a variety of pools. We also booked a private bath, which was great for a more personal, relaxed experience. Breakfast is served on level 5 and is quite a spread… lots of options from Japanese dishes like sukiyaki to even some Western-style items. It was a bit heavy for us in the morning, but if you enjoy a big breakfast, you’ll appreciate it. The owner personally saw us off at checkout, which made the whole stay feel even more warm and genuine. Overall, a really solid stay and one I’d definitely recom"