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ワイルド デューンズ リゾート - スイィートグラス イン アンド ボードウォーク インの口コミ

4 out of 5
ワイルド デューンズ リゾート - スイィートグラス イン アンド ボードウォーク イン
5757 Palm Boulevard, Isle of Palms, SC

口コミ

8.8

非常に良い

評価 10 - 1007 件の口コミ中 602 件が非常に良い" "
評価 8 - 1007 件の口コミ中 240 件が良い" "
評価 6 - 1007 件の口コミ中 76 件が普通" "
評価 4 - 1007 件の口コミ中 49 件が不満" "
評価 2 - 1007 件の口コミ中 40 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.8/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 10 月に 1 泊滞在

10/10 (非常に良い)

verenone

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was so nice and clean. The staff was extremely nice and helpful.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Sharon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved boardwalk and seagrass. They were both delightful. Easy drink and food options in the pool areas.
2024 年 5 月に 1 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 5 月 10 日)
Response from the General Manager:Dear Mr./Ms.Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Taylor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 4 月に 4 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 5 月 10 日)
Response from the General Manager:Dear Mr./Ms.Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Teresa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed playing Tennis on clay courts and relaxing by the pool.
2024 年 4 月に 10 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 5 月 7 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

6/10 (普通)

Kathleen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 5 月 7 日)
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Živile

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved that place!
Wild Dunes Teamからの返信 (投稿日 : 2024 年 4 月 22 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Robert

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 4 月 16 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was everything my family was looking for. Beautiful location, beautiful complex, beautiful beach. It is not cheap, but it is worth it.
2024 年 4 月に 3 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 4 月 10 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely.Nico SchermanGeneral Manager

10/10 (非常に良い)

Shannon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a very enjoyable stay and my room was overlooking the pool with a small view of the ocean from a large balcony. Very nice accommodations.
2024 年 3 月に 4 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 4 月 10 日)
Response from the General Manager: Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Philippe

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was great and those heated pools are a godsend.
2024 年 4 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 4 月 10 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Abby

2024 年 4 月に 3 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 4 月 10 日)
Response from the General ManagerThank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

6/10 (普通)

Stuart、Charlotte

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property. Disappointing charges for valet parking.
Wild Dunes Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Lori

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property and views
2024 年 3 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Vladimir

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful place friendly people a little outdated for our family but that’s a small comfort price to pay we enjoyed our stay and would definitely consider coming back
2024 年 3 月に 1 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 4 月 16 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manage

10/10 (非常に良い)

Fred

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 6 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

6/10 (普通)

Amanda

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Check in process was horrible. Resort was beautiful after we were finally able to get to our room.
2024 年 3 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Stephanie F

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice area.
2024 年 3 月に 1 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Victoria、Lake In The Hills

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, clean hotel, comfortable beds and pillows.
2024 年 3 月に 1 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Flavs

Very good
2024 年 3 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 3 月 14 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 3 月 11 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 (良い)

Jessica

2024 年 2 月に 3 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We sincerely apologize that we did not fully meet your expectations. Please know that guest experience remains our highest priority and any information regarding specific concerns would help to ensure that we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 (良い)

Diane

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed in the Boardwalk Inn. It is a smaller hotel next to the Sweetgrass Inn. The Boardwalk is nice and quiet and everything was clean and well kept. The staff was very nice and accomodating. It is limited on the selection of restaurants/ bars/ amenities that the Sweetgrass Inn has nextdoor. I missed the amount of things offered and even though you can walk next door, I did miss it not being right in my hotel. If you are looking to be away from all of that, the Boardwalk is the place to stay. Both places are very nice!
2024 年 2 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 2 月 23 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My husband and I booked a room at the Sweetgrass Inn for a weekend getaway, and the resort was perfect! The pools are heated, the beach access is quick and beautiful, not to mention the room and balcony were updated and relaxing! We already can’t wait to come back!!!
2024 年 2 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 2 月 19 日)
Response from the General Manager at Wild Dunes Resort:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Hunter

カップルで旅行
Nice hotel and grounds. Enjoyed our stay. Just a little expensive and the resort fees are the kicker on top of their nightly rates.
2024 年 2 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 2 月 19 日)
Response from the General Manager at Wild Dunes Resort:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Jana

2024 年 2 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Jasmine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 2 月 15 日)
Response from the General Manager:Thank you for your recent stay and a 5/5 rating. We are so pleased to know that you enjoyed yourself and we look forward to welcoming you back again soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 (良い)

Tony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No Handicap parking close, charge to park in garage, asked for ADA room and was put on Third floor.
2024 年 2 月に 1 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 2 月 6 日)
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We sincerely apologize that we did not fully meet your expectations. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager

2/10 (非常に不満)

Rajesh

2023 年 12 月に 3 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 2 月 23 日)
Response from the General Manager:Thank you for your recent stay with us, and for taking the time to provide your feedback. We were disappointed to read about your service concerns. We apologize that we did not meet your expectations and we are taking the necessary steps to ensure this does not happen in the future. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager

6/10 (普通)

James

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Most of the restaurants at the property were closed. The others were very expensive.
2023 年 12 月に 3 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 1 月 17 日)
Response from the General Manager:Thank you for your recent stay with us, and for taking the time to provide your feedback. We do apologize that we didn't fully meet your expectations. We do experience seasonal changes in operational hours and openings, but we work hard to offer as much as we can to our guests. We sincerely hope that we will have the opportunity to welcome you back and offer you the full resort experience. Thank you again.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Jared

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 1 月 17 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 (良い)

james

良かった点 : 清潔度、スタッフとサービス
Housekeeping was inconsistent and the ADA rooms needs updating with more convenient accessories.
2023 年 12 月に 5 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 1 月 2 日)
Response from the General Manager:Thank you for your recent stay with us, and for taking the time to provide your feedback. We were disappointed to read about your service concerns. We apologize that we did not meet your expectations and we are taking the necessary steps to ensure this does not happen in the future. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely

10/10 (非常に良い)

Sean、Simpsonville

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service and staff. Perfect getaway place
2023 年 12 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 1 月 2 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2024 年 1 月 2 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything was great. Customer service is top notch! Its was our Honeymoon! The staff was awesome. The food was good too’
2023 年 12 月に 1 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 12 月 5 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

4/10 (不満)

Niall

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス
hotel understaffed, long check in, no ability to order amenities from housekeeping. be wary of the undisclosed resort fee.
2023 年 11 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 11 月 20 日)
Response from the General Manager:Thank you for your recent stay with us, and for taking the time to provide your feedback. We were disappointed to read about your service concerns. We apologize that we did not meet your expectations and we are taking the necessary steps to ensure this does not happen in the future. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Erica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay!
2023 年 11 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 11 月 20 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 (良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our stay was great. Property, staff and proximity to beach were fantastic. We were disappointed by the lack of food selection (menu items) and amount of food provided given the high price. If we didn’t go back it would be because of the food not the facilities.
2023 年 10 月に 3 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 10 月 23 日)
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

8/10 (良い)

Mary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an enjoyable stay. The food was good. However, the prices for everything were too expensive. We probably will not go back. We’re seniors with limited resources.
2023 年 10 月に 3 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 10 月 20 日)
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Thayalini

2023 年 10 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 11 月 7 日)
Response from the General Manager:Thank you for your recent stay with us, and for taking the time to provide your feedback. We were disappointed to read about your service concerns. We apologize that we did not meet your expectations and we are taking the necessary steps to ensure this does not happen in the future. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Dydra、Stone Mountain

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great facility. Can’t wait to go back
2023 年 10 月に 1 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 10 月 17 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 (良い)

Steve

カップルで旅行
Excellent facility. Only issue is lack of parking if you don’t valet
2023 年 10 月に 3 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 10 月 27 日)
Response from the General Manager: Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

6/10 (普通)

Jeffrey

2023 年 10 月に 1 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 10 月 17 日)
Response from the General Manager:We apologize that we did not fully meet your expectations. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Doug

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 10 月 17 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Markus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 10 月 13 日)
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 (良い)

Curtis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really enjoyed the deck overlooking the ocean. Very relaxing. Breakfast was excellent and staff very attentive. Mostly positive about the room but construction noise across the street was very loud and annoying. Food and drinks very expensive. Otherwise, we were very pleased.
2023 年 10 月に 2 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 10 月 6 日)
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not good
Stated valet was 25 per day and they charged 35 per day. Very loud a few nights couldn’t sleep they have events there which is not clearly stated.
2023 年 9 月に 4 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 10 月 2 日)
Response from the General Manager:We thank you for your feedback and apologize that we did not meet your expectations. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving.Yours sincerely,Nico SchermanGeneral Manager

2/10 (非常に不満)

Jill

2023 年 9 月に 1 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 10 月 13 日)
Response from the General Manager:Thank you for your recent stay. We sincerely apologize that we did not meet your expectations. Please contact us directly allowing us to further assist you.Yours sincerely,Nico SchermanGeneral Manager

10/10 (非常に良い)

Lisa

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful resort.
2023 年 7 月に 1 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 10 月 2 日)
Response from the General Manager at Wild Dunes Resort:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely

8/10 (良い)

Adrian

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Limited self parking
2023 年 9 月に 3 泊滞在
Wild Dunes Teamからの返信 (投稿日 : 2023 年 10 月 2 日)
Response from the General Manager at Wild Dunes Resort:Thank you for your recent stay with us, and for taking the time to provide your feedback. We were disappointed to read about your service concerns. We apologize that we did not meet your expectations and we are taking the necessary steps to ensure this does not happen in the future. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager